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Funding and budgets

Understanding your Support at Home funding

Your funding comes from several different funding streams, each with its own job. This is your plain-language guide to what they are, what they pay for, and the order your money is spent in.

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The funding order

How your funding is drawn down

The order your funding is used depends on the type of service. Care services (personal care, nursing, allied health, domestic assistance) follow a different order to equipment and home modifications. Both are shown below.

Care services — three scenarios

Standard care

Ongoing BudgetYour quarterly funds
HCP Unspent FundsOnce quarterly budget exhausted
Voluntary ContributionOptional top-up

With restorative care

Two budgets run at the same time for different services.

RCP BudgetAllied health and nursing
Ongoing BudgetPersonal care, domestic etc.
HCP Unspent FundsIf either budget runs out

End-of-life pathway

EOL replaces the Ongoing budget. No flow between them.

End-of-Life Pathway Budget~$25,000 for the episode
HCP Unspent FundsIf EOL budget exhausted

Ongoing budget is suspended during the episode and cannot be claimed against.

Equipment and home modifications — different order

HCP Unspent FundsMust be fully exhausted first, before AT-HM tier is accessed
AT-HM Tier FundingYour approved Assistive Technology or Home Modifications budget
Voluntary ContributionOptional top-up, used last
Try the funding tool to see how a purchase is funded →
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Which services come from which funding stream

This is a general guide to the services most commonly funded from each stream. Some services depend on your assessment and goals, so always check your plan or ask your care team.

Which services come from which funding stream
ServiceOngoingRestorativeEnd of lifeAssistive technology and home modifications
Personal careYesNoYesNo
Domestic assistanceYesNoYesNo
NursingYesYesYesNo
PhysiotherapyYesYesSometimesNo
Occupational therapyYesYesSometimesPrescription only
DietitianYesYesSometimesNo
Exercise physiologyYesYesNoNo
Falls prevention programNoYesNoNo
Hospital bedNoNoVia AT-HMYes
WheelchairNoNoVia AT-HMYes
Ramp installationNoNoGenerally noYes
Grab railsNoNoGenerally noYes
Equipment set-upNoNoVia AT-HMYes

Why your funding looks the way it does

Support at Home is made up of several funding streams. Some pay for your everyday care, some for equipment or home changes, and some are only available for a short time when your needs change. Understanding them explains why your available budget shifts, why services are charged to different funding streams, and why some funding shows separately in the Trilogy App.

Choose a funding stream below to learn more.

See how a service is funded

Tell us what you are paying for and enter your balances. The tool draws the cost down in the same order as the diagrams above.

In dollars

2. What are you paying for?
3. Which budget pays for this service?
4. Enter your available balances

Funding is drawn in the order shown, from the top down. Leave a balance blank if you do not have that stream.

  1. Ongoing Support Budget
  2. HCP unspent funds
  3. Voluntary contribution

Please note: this is an estimate only. Your actual funding and the order it is drawn from may vary depending on your plan and assessment.

Figures shown are indicative. Support at Home funding amounts are reviewed and indexed each 1 July, so please confirm your current figures in the Trilogy App or with your care team. This guide is general information, not financial or care advice, and reflects the Support at Home Program Manual, transition guidance, the Assistive Technology and Home Modifications scheme, and Services Australia funding-source rules. For official program information visit myagedcare.gov.au or health.gov.au.

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