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Support at Home – Self-Managed Care Your Way

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Why choose Trilogy Care?

Enjoy more value, choice and freedom to live life on your terms. With some of thelowest feesin the industry, more of your funding goes directly to the care and support you need. There are no hidden costs and no surprises. You receive transparent pricing and personalised service tailored to you.

At Trilogy Care, you remain in control, choosing the services and providers that best fit your lifestyle without being locked into restrictive agreements. Our team ensures a simple and stress-free experience, with fast approvals, easy onboarding, and dedicated support at every step. More value, more choice, and more freedom because home care should be about you.

How It Works Benefits

More value icon

More value

Low fees mean more care hours for you

Total choice icon

Total choice

Select the services and carers that work for you

No hidden costs icon

No hidden costs

Transparent pricing with no surprises

Fast approvals icon

Fast approvals

Get started quickly with less hassle

Personalised support icon

Personalised support

That's tailored to your needs

Your support, your way icon

Your support, your way

Choose support workers that match your needs

Trilogy Care Portal icon

Trilogy Care Portal

Manage your care anytime, anywhere online

Changing lives one story at a time -

See what our clients have to say

The shift to Trilogy Care for my mother has been made so simple. I have absolutely no hesitation in recommending them. I will be forever grateful.

- Kate

I have had a very good experience with Trilogy Care. The staff provide exceptional customer service. Refreshing to see the quality of care.

- Andrew

Switched to self-managing through Trilogy Care. Highly recommend the team. Gives us more of our package to use on essential items.

- Jenny

So pleased I changed to Trilogy Care. The extra funds are great, but the greatest thing is the boost to my self-esteem.

- Janet

Trilogy Care is very helpful and attentive. For anyone looking to self-manage, I can thoroughly recommend Trilogy Care.

- Moira

Trilogy Care has been a great platform for my mum. Great communication, very responsive and proactive. I highly recommend Trilogy Care.

- Tony

Ready to find out if Trilogy Care is right for you?

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How Trilogy Care works

My Aged Care can be a difficult process to navigate on your own. At Trilogy Care, we help guide you through each step of the journey. Follow the steps below to start self-managing your Support at Home funding as soon as possible.

1

Contact Trilogy Care

Our team will help you understand how you can confidently self-manage your Support at Home funding.

2

Care planning

We will listen to your care and lifestyle needs to design a care plan and budget that suits your individual needs.

3

Find care workers

Organise your care workers and support services inline with your care plan and start scheduling your care services.

4

Get started

Start receiving services! We work alongside you to manage your funding administration and budget.

Trilogy Care service options

SM
FC
CARE MANAGEMENT
Dedicated care partner
Care plan
Budget plan
Periodic care plan reviews
IncludedIncluded
CLINICAL SUPPORT
Access to our in-house team
of nursing staff (phone support)
Clinical escalation support
IncludedIncluded
FUNDING ADMINISTRATION
Paying invoices
Reimbursements
Monthly statements
IncludedIncluded
WORKFORCE COMPLIANCE SUPPORT
Police checks
Insurance checks
Qualification checks
IncludedIncluded
TRILOGY CARE PORTAL ACCESS
Dashboard access
to care plan, services,
budgets and invoices
IncludedIncluded
DEDICATED CARE COORDINATION
Dedicated care coordinator
Registration support
Assessment and documentation support
Not includedIncluded
WORKER SOURCING AND ENGAGEMENT
Source and onboard care workers
Screen for skills and values
Confirm availability and rates
Book and manage selected workers
Not includedIncluded
HIGH NEEDS COORDINATION
Supports clients with complex,
multi-disciplinary needs
Not includedIncluded

SM = Self Managed

FC = Fully Coordinated

Your Care Circle: Who supports you at home?

Your care circle is made up of the people and professionals who help you live safely and independently at home. When you partner with Trilogy Care, you’re supported by a team who understand your needs, respect your choices, and help you stay in control of your care.

No matter where you are in your aged care journey, your care circle plays a vital role in supporting your wellbeing, independence and quality of life.

The important roles in your care circle

A strong care circle means you’re never navigating care alone. It brings together everyone involved in your support — from family to professionals — so that your care is coordinated, personalised and responsive to your changing needs.

At Trilogy Care, we believe good care starts with good relationships. We take the time to understand who’s in your circle and how we can work with them to deliver support that’s right for you.

Your care circle helps to:
  • Share information and updates about your needs
  • Ensure consistency across medical, personal and daily support
  • Advocate for your preferences and independence
  • Adjust your services as your situation changes

Who's in your care circle?

Click on the sections for more information

Why wait any longer?

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Join thousands of Australians and choose Trilogy Care! Start today and we'll fast track your care with Same Day Sign On!

Trilogy Care

The information on this page is general in nature and may change as aged care policy changes. It is not personal, financial or professional advice. For advice about your own circumstances, speak with a Trilogy Care advisor or check the current details on My Aged Care.