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How much can I claim?

You can submit invoices with receipts for payments for amounts which are equal to the amounts approved, and budgeted in your care plan. Any amount received which exceeds your outlined budget without prior authorisation will be denied, and you will receive an email with an explanation of why your request was denied.

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What will happen next?

If the request is accepted, it will then be processed in the next available pay run. On the other hand, if the request is denied, you will be notified in an email which will include a reason as to why your request has been denied.