Choosing the right home care provider is one of the most important decisions you’ll make when planning support for yourself or a loved one. Many people are surprised to learn how much the cost of home care can vary between providers, even when the government subsidy is the same. Understanding what influences cost of home care, and knowing what to look for in a provider, can help you make the best choice for your needs and your budget.
What impacts home care pricing?
The cost of home care depends on several factors, including:
- Your Support at Home classification and the funding it provides
- The services and supports you choose to include in your care plan
- How your provider manages care and administration charges
- How efficiently your budget is managed
Unfortunately, some providers charge additional fees that quickly eat into your funding - leaving you with less to spend on actual care.
What is the basic daily fee?
Under the former Home Care Packages program, the basic daily fee was an amount providers were allowed to ask clients to pay, in addition to the government subsidy. While it was an optional fee for providers, many charged it, which could add up to thousands of dollars each year. The basic daily fee ended with Home Care Packages on 1 November 2025.
At Trilogy Care, we believe your funding should go directly towards your care. Since 1 November 2025, Trilogy Care charges a fee of 10% on each service you use. It is added to the supplier's invoice, so you pay it only when a service is delivered. If you choose a care coordinator, they charge their own fee on each service: 20% unless agreed otherwise, and never more than 30%.
Why choose Trilogy Care?
Trilogy Care is a trusted provider of Support at Home services that prioritises transparency, flexibility, and value for clients. By choosing us, you can be confident that your funding is spent where it matters most: on your care and support.
Here’s how Trilogy Care helps you keep home care costs down:
- Competitive care management and service charges
- Clear monthly statements, so you know exactly where your money goes
- Flexible, self-managed and supported options to suit your needs and lifestyle
When comparing providers, ask about all the fees they charge, including hidden costs. At Trilogy Care, we make it easy to see the true cost of home care, so you can make an informed choice and feel confident in your care plan.
Ready to get more from your Support at Home budget? Contact Trilogy Care today on 1300 459 190 to find out how we can help you save money and live better at home.
