Better together: The benefits of partnering with Trilogy Care

partnering with trilogy care trilogy care partners

In the evolving aged care sector, collaboration is key. As providers adapt to funding reforms, shifting consumer expectations and growing demand for personalised support, many are finding value in partnerships that deliver flexibility, transparency and real outcomes – such as partnering with Trilogy Care.

At Trilogy Care, we’re proud to partner with a wide range of care, support and coordination-based organisations who share our vision—to improve outcomes through choice, control and high-quality care. Whether you’re a community-based provider, a private support organisation or an allied health professional, working with Trilogy Care opens new opportunities to grow, adapt and thrive together.

Shared values, shared success

Trilogy Care believes older Australians should be empowered to choose how their care is delivered. We specialise in self-managed Home Care Packages  (and soon the new Support at Home program) – giving clients control over their funding, supported by a knowledgeable and responsive team.

For partner organisations, this creates a unique opportunity: to focus on delivering exceptional services, without the administrative burden of managing package funds or navigating compliance alone.

When you become a Trilogy Care partner, you join a collaborative network that values:

  • Transparent communication and clear service agreements
  • Care recipient-first care planning and coordination
  • Streamlined referrals and consistent workflows
  • Shared accountability for quality and outcomes

Support that scales with your business

Partnering with Trilogy Care is about more than just referrals. We work closely with partners to build long-term, mutually beneficial relationships. Whether you’re supporting a few clients or growing across multiple regions, our systems and support scale with you.

When you work with Trilogy Care, you will:

  • Receive structured onboarding and training to understand the Trilogy model
  • Gain access to real-time care plan updates and service coordination
  • Are supported by a dedicated care management team who liaise directly with participants
  • Can focus on service delivery while we manage compliance, care reviews and budget monitoring

As the aged care system transitions to the Support at Home program, Trilogy Care partners will have peace of mind knowing we’re ahead of the curve. We’re already preparing for changes to service categories, fee structures and funding models—so clients and partners stay a step ahead.

The benefits of working with Trilogy Care

For service providers, partnering with Trilogy Care can unlock a range of advantages:

  • Focus on what you do best: Deliver outstanding care and support while we manage the rest
  • Stronger retention: Clients who self-manage with support often stay longer and feel more engaged
  • Increased referrals: We connect our participants with trusted local providers to meet their goals
  • Compliance peace of mind: Our experienced team ensures everything from care planning to invoicing meets government guidelines
  • A like-minded network: Work with a provider who genuinely values respect, choice and dignity in aged care

Real partnership, real impact

Our partnerships aren’t transactional—they’re transformational. We take the time to understand each partner’s capacity, build trust and create seamless collaboration. With Trilogy Care, you’re not just partnering with a provider—you’re helping shape a more transparent, personalised and participant-led future in aged care.

If you’re an aged care or home care organisation ready to grow your impact and deliver better care experiences, now’s the time to explore a partnership with Trilogy Care.

Let’s work together to deliver better care

If you’re looking to improve your service and assist more Australians than ever before, consider partnering with Trilogy Care. Trilogy Care partners are already a step ahead of their competition due to our support and assistance. 

Call us on 1300 459 190 or contact us via our website to get started.

Family-first care: How Trilogy Care supports families

International Day of Families 2025 Trilogy Care Family family-first

At Trilogy Care, we understand that aged care is about more than just services — it’s about people, relationships and the families who support their loved ones every day. As we mark International Day of Families 2025, we’re proud to celebrate the vital role families play in helping older Australians live safely and happily at home. Our family-first care sets us apart, as we engage more than our care recipients, we include your family in your care. 

A family-first approach to aged care

For many older Australians, the desire to remain living in their own home is closely tied to family. Home is where precious memories are made, whether through family gatherings, shared meals and everyday moments that bring comfort and connection.

At Trilogy Care, we believe that supporting older people also means supporting the people who care about them. That’s why we work closely with families to ensure they feel informed, involved and empowered throughout the aged care journey.

How we help families feel supported

We know that caring for an ageing loved one can be both rewarding and challenging. Our approach is designed to make things easier for families, giving them more choice and control while providing expert guidance and practical support. By enabling family-first care, we can ensure our care recipients are receiving the care and support they need to thrive.

Here’s how we put families first:

Self-management options

Families can choose to self-manage their Home Care Package (or Support at Home funding from July 1, 2025), which allows them to select their own support workers, organise services and manage their budget — all with Trilogy Care’s ongoing support.

Clear communication

We keep families informed with regular updates, transparent budget statements, and a dedicated Care Partner to answer questions and provide guidance.

Flexible care plans

Every person’s care needs are different. We tailor care plans to suit the individual and their family’s preferences, with the flexibility to adjust services as needs change.

Reliable support team

Our experienced team is here to help families navigate the aged care system and make informed decisions about care and services.

Families at the heart of care

When families are supported, everyone benefits. Research shows that family involvement improves care outcomes, promotes independence and supports emotional wellbeing.

By providing personalised, flexible in-home care, we help older Australians maintain their independence while staying connected to the people who matter most. Our goal is to make aged care simpler, less stressful and more empowering for both care recipients and their families.

Supporting families, every step of the way

This International Day of Families, we celebrate the strength, care and love that families bring to the lives of older Australians. At Trilogy Care, we’re proud to walk alongside families, offering the tools, services and support they need to help their loved ones live well at home.

Want to learn how Trilogy Care can support your family or how to access family-first care?

Contact us today on 1300 459 190 to find out how we can help you make the most of your Home Care Package.

Nutritious and simple lunch ideas for older people

lunch ideas for older people healthy food options for older people

As we age, eating well becomes one of the most important ways to support our health, energy and independence. A balanced lunch can help maintain strength, improve memory, and even reduce the risk of illness. Whether you’re preparing meals for yourself or a loved one, it’s helpful to have a few go-to lunch ideas that are easy to prepare, gentle on the digestive system and packed with flavour.

Here are some easy, nourishing and delicious healthy food options for older people to enjoy at lunchtime:

Quinoa and vegetable stir-fry

Quinoa is a soft, high-protein grain that’s easy to chew and packed with nutrients. Stir through lightly cooked vegetables like capsicum, carrots and broccoli for a hearty, colourful lunch. Add a drizzle of olive oil and your favourite herbs for extra taste. You can view the full recipe here.

Chicken and avocado wrap

Using a soft wholemeal wrap, fill with shredded grilled chicken, avocado slices, lettuce and tomato. Avocados provide healthy fats, while chicken is a great source of lean protein—perfect for supporting muscle strength in older adults. The full recipe is available on this site.

Lentil and vegetable soup

This warm and comforting option is rich in fibre and plant-based protein. Lentils combine beautifully with carrots, celery, spinach and tomato for a filling meal that’s kind on the stomach and great for colder days. Click here for the full recipe.

Tuna and white bean salad

A refreshing salad of tuna, white beans, red onion and fresh herbs offers omega-3s and plenty of protein. Drizzle with lemon juice and olive oil and serve on a bed of greens or with wholegrain crackers for a simple, nutrient-rich lunch. For more details on the recipe, view this site.

Greek yoghurt parfait

For a lighter midday meal, layer Greek yoghurt with fresh berries, a few nuts or seeds, and a touch of honey. It’s one of the easiest healthy food options for older people, especially those with smaller appetites. See the full recipe here.

Soft chicken salad wrap

Shredded cooked chicken, Greek yoghurt (or light mayo), celery and a dash of lemon make a creamy, satisfying chicken salad. Wrapped in a soft tortilla, it’s easy to chew and perfect for on-the-go lunches. This classic recipe can be viewed here.

Roasted vegetable couscous

A colourful mix of roasted vegetables like zucchini, pumpkin and eggplant pairs perfectly with couscous. Add chickpeas for protein and top with a light vinaigrette. It’s a vibrant, fibre-packed option ideal for a healthy ageing diet. For more details on this healthy meal, follow this link.

Easy lunch ideas with Trilogy Care

These lunch ideas aren’t just tasty—they’re also practical, easy to prepare, and supportive of a wide range of dietary needs. Choosing the right healthy food options for older people can go a long way in boosting mood, energy and wellbeing.

Whether you’re caring for a loved one or planning your own meals, variety and nutrition are key. Don’t forget to stay hydrated and adjust meal textures if chewing or swallowing is a concern.

Need help with meal planning or aged care support at home? Our team at Trilogy Care is here to help you live well, your way.

How can I save with Trilogy Care?

cost of living save money Trilogy Care

As we move further into 2025, the rising cost of living continues to be a challenge for many Australians. In times like these, finding ways to save can make a significant difference. If you receive aged care support, self-managing your Home Care Package, or accessing our Self Managed PLUS management level,  could be an excellent way to reduce costs while maintaining quality care.

If you’re interested in learning how to save with Trilogy Care, consider attending one of our free Home Care Package information sessions being held across the country.

What is Trilogy Care?

Trilogy Care is Australia’s fastest growing Home Care Package provider, connecting older Australians with the support they need to live independently at home. A Home Care Package is a government-funded program designed to help older individuals access a range of services tailored to their unique care needs.

Our experienced team offers personalised care planning, budget management, and optional support coordination. With Trilogy Care, you can maximise your Home Care Package through flexible self-management options.

Self-managing provides:

  • Increased care hours through lower management fees and competitive service rates
  • Flexibility to design your care plan and budget with a dedicated care partner
  • Greater control over how your funds are spent
  • Freedom to choose services and support workers at rates that suit you

This approach empowers you with choice, control, and independence, backed by a compassionate team of industry experts.

How does self-management save money?

Self-management offers greater choice, value, and flexibility compared to traditional aged care services. With Trilogy Care, you can self-manage your Home Care Package for just significantly less, allowing you to allocate more of your budget directly to your care – exactly what is needed with the cost of living crisis.

You’ll also have the freedom to:

  • Negotiate rates with your support workers
  • Switch service providers at any time
  • Customise your care to suit your budget and preferences

This flexibility ensures you receive the best value and control over your Home Care Package.

What other advantages does self-management offer in the cost of living crisis?

Beyond the financial benefits, self-management with Trilogy Care gives you greater control over your care. You can:

  • Choose your own care workers
  • Select the support services that best meet your needs
  • Tailor your care plan to reflect your individual preferences and lifestyle

We cover all of this and more in our Home Care Package information sessions.

What is involved in a Home Care Package information session?

If you’d like to learn how a self-managed Home Care Package can help you save money and reduce cost of living pressures, join one of Trilogy Care’s free information sessions.

These sessions help local communities:

  • Understand the different Home Care Package options available
  • Discover how self-management can support your independence, health, and financial well-being
  • Learn practical tips on making the most of your Home Care Package

How can I save money today?

To find out when our next events are happening, visit the events page on our website. You can also call us on 1300 459 190 to speak with one of our friendly team members about how to start saving.

Come along and discover how to Take Trilogy Care of Yourself!

Discover the benefits of in-home care – it’s support worth sharing

Share the Care Support worth sharing

At Trilogy Care, we are committed to providing high-quality, in-home care that empowers you to live independently and comfortably. We believe that enabling you to self-manage your Home Care Package provides greater freedom, choice, and flexibility. This approach to aged care has significantly improved the lives of everyone we work with —it’s support worth sharing.

What are the benefits of receiving in-home care?

Choosing in-home care over residential aged care offers a range of meaningful benefits, including:

  • Value – With Trilogy Care, you’ll gain more care hours through our lower fees
  • Independence – Trilogy Care empowers you to stay in control of your life while remaining in the comfort of your own home
  • Freedom – Our care recipients have the freedom to select the support services and care workers that best suit your needs
  • Choice – You have the choice to live your life your way, with support tailored to your preferences
  • Control – Trilogy Care helps you take charge of your Home Care Package by tailoring services to fit your lifestyle
  • Safety – We ensure your well-being through comprehensive police checks and strict compliance requirements
  • Flexibility – Your support services can be adjusted at any time to suit your changing needs
  • Connection – Stay connected by inviting friends and family into the Trilogy Care community

Empowering you through self-management

At Trilogy Care, we empower you to take control of your care through our self-management model. Whether you choose a Self Managed or Self Managed PLUS package, you remain in control of your care and support.

Your dedicated care partner is always available to offer guidance and budgeting advice, ensuring you get the most from your Home Care Package. However, you retain full control, meaning you can adjust your care whenever you wish. With self-management, you can achieve a level of care that truly enhances your quality of life—support worth sharing with your loved ones.

Partners who work for you

We understand that the services you rely on—whether it’s meal deliveries, allied health support, or finding care workers—are crucial to effective self-management. That’s why we collaborate with trusted partners to provide valuable additions to your Home Care Package.

Trilogy Care also works to secure exclusive discounts for our care recipients. Recent offers from Cookaborough, Plena, and Lite n’ Easy have provided great savings, and these benefits are worth sharing with friends and family who may also enjoy reduced costs.

Trilogy Care for your loved ones

At Trilogy Care, we are dedicated to delivering the highest quality of care and support. If you have friends or family who could benefit from in-home care, consider introducing them to Trilogy Care – it’s support worth sharing.

Through our Share the Care program, we reward anyone who refers others to our services. For every successful referral, you’ll receive a $100 Bill Fairy voucher as a thank you. Please note, terms and conditions apply.

Want to learn more about our referral program or Trilogy Care services? Give us a call on 1300 459 190 or visit our website today.

Is home care available in remote locations?

home care remote locations rural regional

Many people wonder, “Can I still receive in-home care if I live in a rural or remote location?” The answer is yes! There are even additional supplements within the Home Care Package program to support care recipients in remote areas. This article discusses how you can access extra funding to support in-home care, even in remote locations.

What is the Viability Supplement?

The Viability Supplement is designed to help cover the costs of accessing support services in rural and remote areas. If you qualify, Services Australia will automatically pay this supplement to you, making in-home care more affordable, no matter where you live.

Since 2017, eligibility for this supplement has been based on the Modified Monash Model (MMM), a classification system that ranks locations to determine eligibility for this additional support. If a care recipient moves, their eligibility will be recalculated based on the new location.

Is the Viability Supplement available under Support at Home?

Under the upcoming Support at Home Program, the Viability Supplement will not be available. Instead, the Community Grants Hub will provide financial assistance to help eligible care recipients stay independent at home. This support will include a two-year supplementary grant.

To qualify for the thin market grant, eligibility criteria include:

  • Evidence that costs will exceed income for delivering Support at Home services in remote areas
  • The capability and capacity of providers to assist care recipients
  • The benefit to the community

Does Trilogy Care support care recipients in remote areas?

As a national provider of Home Care Packages, Trilogy Care is committed to supporting care recipients across Australia, including those in rural and remote locations. Our team works closely with you to ensure you receive the care services suited to your unique needs, wherever you are. We also develop care plans that consider the specific challenges and logistics of living remotely.

Additionally, Trilogy Care is dedicated to enhancing regional aged care through our Community Managed Partners program. This initiative addresses the unique aged care and workforce challenges in regional Australian towns and shires, ensuring residents receive better value care and can remain in their homes longer. Our first partner, Bell Cares, exemplifies the success of this collaborative approach. To learn more about our Community Managed Partners and see who we collaborate with, visit our Community Partners page.

See how Trilogy Care can assist you

Whether you’re in the city, rural, or remote areas, Trilogy Care is here to support your independence and quality of life at home. Our self-managed options allow you to stay empowered, even when accessing care from afar. To learn more about how we can support you, give our friendly team a call on 1300 459 190 or contact us via our website.

Find a Carer – a marketplace for support services

Find a carer support services

Trilogy Care is thrilled to announce our partnership with Find a Carer! As a self-managed Home Care Package provider, we understand the importance of having tools that make sourcing and engaging care workers simple and stress-free. Find a Carer offers precisely that—empowering you to take control of your care with ease and confidence.

What is Find a Carer?

The platform is a national online marketplace designed to connect Home Care Package recipients and older Australians directly with support providers and care workers. Their mission is to simplify the aged care system by reducing complexity, costs, and inflexibility—making high-quality care accessible to everyone.

With thousands of carers available across Australia, Find a Carer gives you the freedom to select services tailored to your specific needs, ensuring they’re delivered to an exceptional standard.

What services can I find through Find a Carer?

The platform offers access to a wide range of in-home support services, including:

  • Nursing care
  • Personal care
  • Social support
  • Community access
  • Transportation
  • Complex individual services
  • Experience-based activities
find a carer support

What features does the platform offer?

Find a Carer is designed to enhance your experience when sourcing and receiving care. Every care worker on the platform is fully insured and has undergone comprehensive background checks for your peace of mind.

Additional platform features include:

  • The ability to post jobs directly to nearby carers
  • Affordable hourly rates, starting from just $40 per hour
  • A secure, reliable booking system that consolidates payments in one place

Why choose Find a Carer?

As a national marketplace with access to thousands of highly qualified carers, Find a Carer makes it easier than ever to find the right support. With transparent pricing, trusted professionals, and high-quality services, it’s your gateway to enhancing the care you receive.

If you’re self-managing with Trilogy Care, using this support marketplace can help streamline your care and ensure you’re getting the best possible support to meet your needs.

Speak to us for assistance

If you’d like to learn more about how we can help you connect with Find a Carer, our team is here to assist. Call us today at 1300 459 190 or visit our website to get started.

Home modifications to support ageing

Home modifications

As part of the Home Care Package program, aged care recipients receiving in-home care can make home modifications to support their ageing. My Aged Care offers funding assistance for changes to your home that help you live safely and independently.

How can I get funding for home modifications?

If you’re planning to use your Home Care Package for modifications, you’ll need to confirm eligibility with My Aged Care. As with all Home Care Package funding, modifications must be related to your ageing needs. Additionally, they must be support by an assessment and recommendation from an appropriately qualified health professional such as an Occupational Therapist.

From 1 July 2025, the new Support at Home program will introduce changes to the funding scheme. The Assistive Technologies and Home Modifications (AT-HM) Scheme will allow quicker access to the home changes you need, ensuring older Australians can stay safe and independent at home.

What home modifications should I make?

Modifications to your home should always reflect your assessed needs. For example, if you’re concerned about falling, you might consider installing grab rails in your shower.

If you’re unsure about the types of modifications you need, reach out to your care partner at Trilogy Care. They can make a referral for an in-home assessment to recommend modifications tailored to your circumstances.

Example home modifications

Here are some common household modifications that can improve your safety and independence:

  • Grab rails – prevents falls in the shower, bath, or toilet
  • Ramps – ensures easy wheelchair access
  • Easy-access taps – helps if you have arthritis or a weakened grip
  • Accessible cooking appliances – provides assistance for those with mobility challenges
  • Long-handled gardening tools – enhances safety while gardening
  • Step modifications – ensures safer movement around your home
  • Handrails – improves safety on stairs
  • Adapted cutlery – assists those with weak grips or tremors while eating

Speak to us today for assistance!

Our friendly team at Trilogy Care is ready to help you start the process of modifying your home. Reach out to your care partner anytime with any questions or concerns you may have.

Not with Trilogy Care yet? Call us on 1300 459 190 or visit our website to learn more.

Home Care Academy is live - start learning today

Home Care Academy - We're Live

Trilogy Care is excited to announce the launch of Home Care Academy (HCA) on 10 October. This platform supports everyone involved in home care, and provides the knowledge and skills essential for delivering compassionate, effective in-home care.

Start learning with the On-Demand Learning Bundle

At launch, participants will gain access to the first course, addressing mental health. This course will eventually be part of the On-Demand Learning Bundle. Content is available 24/7, allowing users to learn at their own pace. Additional modules will be added to the bundle over time, expanding the range of educational resources.

Easy access to Home Care Academy

From 10 October, Trilogy Care will offer a direct link to access the Home Care Academy platform. Registering is simple and easy—you can sign up using your email or popular social media platforms like Facebook, LinkedIn, Apple, or Google.

After registering, you will receive a welcome email guiding you through the platform’s features, giving you immediate access to a variety of educational materials. The platform’s intuitive design makes it easy to navigate, so you can start learning without any delays. You’ll be able to track your progress, pick up where you left off, and explore different caregiving topics at your convenience.

If you encounter any issues, Trilogy Care’s support team will be ready to assist. We aim to ensure a smooth and enriching experience for all users.

Personalised learning through specialised bundles

Trilogy Care has structured Home Care Academy so that the courses are sorted into learning bundles that cater to different areas of in-home care. The bundles are split into two categories, as follows:

  • On-Demand Learning Bundle: Available immediately upon registration, this foundational bundle includes essential modules to help learners get started.
  • Specialised Learning Bundles: These bundles will be introduced over time, exploring advanced caregiving techniques, mental health support, and the use of technology in care.

Join us in transforming home care

We invite you to be part of this educational journey. Look out for the link on 10 October, or visit our website to join. Trilogy Care is committed to raising the standard of in-home care through education, empowering a community of skilled, compassionate caregivers.

Click here to go to Home Care Academy now!