How to resolve your Trilogy Care complaints
At Trilogy Care, we’re committed to delivering the best support possible as your Home Care Package provider. We understand that issues can occasionally arise, and
Category: Understanding self-management
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What is your Home Care Package budget?
Every person with a Home Care Package is given a budget based on their care needs and package level. This budget covers the total funds
A guide to level 4 Home Care Packages
Understanding the options for home care services can be overwhelming, especially with the various levels of Home Care Package available. This guide aims to provide a comprehensive overview of the level
What are Home Care Package unspent funds?
Unspent funds—what are they, and why are they important? Every Home Care Package recipient will eventually have unspent funds in their account. Knowing what these
How to ensure your invoices and reimbursements are paid quickly
At Trilogy Care, we understand the importance of timely payments, so we strive to process and pay invoices within 7 to 10 days of submission.
Introducing the Trilogy Care Portal: an online service platform for care recipients
Trilogy Care is thrilled to announce the launch of our new online service platform, the Trilogy Care Portal. This innovative platform gives you greater control
Self-managed Home Care Packages explained
Self-managed Home Care Packages are a way for you to take control of your Home Care Package budget, health, and well-being within the comfort of
Self-managing your Home Care Package
Stay at home and in charge! What is self-management? Self-managing your Home Care Package is a great way to keep control over how your Home
Mollie's self-managed journey
Mollie started receiving care services in early March, and chose Trilogy Care as her provider to assist her self-manage her Home Care Package funds. Mollie
Self-management checklist
If you're considering a Home Care Package (HCP) or in the process of obtaining one, this checklist is your essential guide. We understand that embarking