Page 6 – Trilogy Care

Managing chronic health conditions with allied health

Managing chronic health conditions with allied heath

As we age, we become increasingly likely to develop chronic health conditions that can make life very difficult. Chronic conditions can be extremely debilitating for older Australians, especially those living with a Home Care Package as they need to be managed. However, allied health services can assist by addressing the root cause of the problem.

What are chronic health conditions?

A chronic health condition is an illness or disease that does not improve on its own or cannot be completely cured. According to the Department of Health, they account for 52% of hospitalisations in Australia.

Examples of chronic health conditions that commonly affect older Australians include:

Dementia
Diabetes
Asthma
Cancer
Heart disease
Osteoporosis
Stroke
Mental health conditions

How can allied health services assist?

Allied health services, such as physiotherapy, occupational therapy, podiatry, and more, can help individuals self-manage any conditions they may have. Allied health professionals are experienced in teaching their patients how to self-manage their conditions.

For older individuals living with more complex chronic health conditions, allied health professionals can provide in-depth case management and ongoing care to help manage or improve conditions. If required, allied health professionals are able to work together in a multidisciplinary team that can provide tailored support.

Where can I find allied health professionals?

Allied health services are widely available across Australia, with services searchable through platforms like healthdirect Australia. However, if you’d like the security of Australia’s largest allied health provider, Plena Healthcare specialises in working with older Australians.

Plena Healthcare offers physiotherapy, occupational therapy, podiatry, dietetics, and speech pathology to care recipients. With a team of more than 1,300 professionally qualified experts, you will be able to connect with health professionals who will provide you with assistance.

An exclusive offer for our care recipients

Trilogy Care is pleased to announce that we have partnered with Plena Healthcare to offer you an exclusive 10% discount on allied health services. This offer will allow you to access the services such as:

Take Trilogy Care of yourself today!

At Trilogy Care, we understand the importance of connecting with allied health services that will help you manage your health, including chronic health issues. If you are not yet with Trilogy Care, but would like to take advantage of our 10% discount on Plena Healthcare’s services, visit their site. You can also give our team a call on 1300 459 190 or contact us via our website.

Discover the benefits of in-home care – it’s support worth sharing

At Trilogy Care, we are committed to providing high-quality, in-home care that empowers you to live independently and comfortably. We believe that enabling you to self-manage your Home Care Package provides greater freedom, choice, and flexibility. This approach to aged care has significantly improved the lives of everyone we work with —it’s support worth sharing.

What are the benefits of receiving in-home care?

Choosing in-home care over residential aged care offers a range of meaningful benefits, including:

Value – With Trilogy Care, you’ll gain more care hours through our lower fees
Independence – Trilogy Care empowers you to stay in control of your life while remaining in the comfort of your own home
Freedom – Our care recipients have the freedom to select the support services and care workers that best suit your needs
Choice – You have the choice to live your life your way, with support tailored to your preferences
Control – Trilogy Care helps you take charge of your Home Care Package by tailoring services to fit your lifestyle
Safety – We ensure your well-being through comprehensive police checks and strict compliance requirements
Flexibility – Your support services can be adjusted at any time to suit your changing needs
Connection – Stay connected by inviting friends and family into the Trilogy Care community

Empowering you through self-management

At Trilogy Care, we empower you to take control of your care through our self-management model. Whether you choose a Self Managed or Self Managed PLUS package, you remain in control of your care and support.

Your dedicated care partner is always available to offer guidance and budgeting advice, ensuring you get the most from your Home Care Package. However, you retain full control, meaning you can adjust your care whenever you wish. With self-management, you can achieve a level of care that truly enhances your quality of life—support worth sharing with your loved ones.

Partners who work for you

We understand that the services you rely on—whether it’s meal deliveries, allied health support, or finding care workers—are crucial to effective self-management. That’s why we collaborate with trusted partners to provide valuable additions to your Home Care Package.

Trilogy Care also works to secure exclusive discounts for our care recipients. Recent offers from Cookaborough, Plena, and Lite n’ Easy have provided great savings, and these benefits are worth sharing with friends and family who may also enjoy reduced costs.

Trilogy Care for your loved ones

At Trilogy Care, we are dedicated to delivering the highest quality of care and support. If you have friends or family who could benefit from in-home care, consider introducing them to Trilogy Care – it’s support worth sharing.

Through our Share the Care program, we reward anyone who refers others to our services. For every successful referral, you’ll receive a $100 Bill Fairy voucher as a thank you. Please note, terms and conditions apply.

Want to learn more about our referral program or Trilogy Care services? Give us a call on 1300 459 190 or visit our website today.

Plena Healthcare – improving allied health in aged care

Plena Health allied health Plena Healthcare allied healthcare

Plena Healthcare is Australia’s largest allied health service provider, with over 1,300 therapists working across the country. They make it easier for aged care recipients to access tailored allied health services that align with their individual needs. As a proud partner of Trilogy Care, Plena Healthcare is delighted to offer care recipients an exclusive 10% discount on their services.

Plena Healthcare’s expert team is dedicated to listening, connecting, and nurturing care recipients. They focus on addressing each individual’s needs through a holistic approach to healthcare.

Plena Healthcare was established through the merger of several expert organisation, with the goal of improving allied healthcare for Australians. With more than 30 years of experience in their respective fields, they deliver quality care designed to enhance your quality of life and maintain independence.

What services do they offer?

Plena Healthcare specialises in a wide range of allied health services, including:

Their highly qualified team can provide these services at a time and place that suits your lifestyle, including in-home care. Every team member holds the necessary certifications, insurance, and a current national police check for your peace of mind.

Physiotherapy for long-term solutions

Plena Healthcare understands the immense value of physiotherapy in enhancing the quality of life for older Australians. Whether you’re experiencing mobility challenges or balance concerns, physiotherapy can play a key role in maintaining your independence and wellbeing.

Here are three significant benefits of physiotherapy for older individuals:

Preventing falls and injuries
As we age, maintaining balance and mobility becomes increasingly important. Physiotherapy can help strengthen muscles, improve coordination, and boost confidence to reduce the risk of falls and related injuries.
Promoting heart health
Regular physiotherapy can support better circulation and cardiovascular health, helping you stay active and feel energised.
Overcoming age-related challenges
From easing chronic pain to assisting with recovery after surgery or injury, physiotherapy addresses the physical challenges of ageing. It helps you stay mobile, achieve your personal goals, and enjoy an active lifestyle.

No matter your health needs, physiotherapy can offer tailored support to help you feel your best as you age.

Coverage across Australia

Plena Healthcare offers national coverage, delivering services to clients across regional, rural, and remote locations. With a workforce of over 1,300 allied health specialists, they are well-equipped to support clients regardless of location.

What’s on offer for care recipients?

As a Trilogy Care client, you can enjoy a 10% discount on Plena Healthcare services. Simply arrange your appointment through your care partner or care coordinator, who will assist with applying the discount to your service.

For additional information about Plena Healthcare’s services, visit their website here. Alternatively, contact your care partner or reach out to Trilogy Care directly on 1300 459 190. You can also connect with us via our website at anytime.

REDFEB – Supporting Australian heart health

This February, communities across Australia are uniting for REDFEB, a vital initiative supporting heart research. Heart disease remains Australia’s leading cause of death, making REDFEB an essential opportunity to raise funds for critical research and treatments.

What is REDFEB?

Launched in 2013, REDFEB is an annual event organised by Heart Research Australia to fund essential research into heart disease. Since its inception as the North Shore Heart Research Foundation in 1986 (renamed Heart Research Australia in 2012), the organisation has made significant contributions to cardiac care globally.

REDFEB continues this proud tradition by spotlighting the serious impact of heart disease and raising awareness and support for those affected.

Heart disease in Australia: The facts

Prevalence: Around 1 in 6 Australians (over 4 million people) live with cardiovascular disease
Mortality: Heart disease causes 1 in 4 deaths nationwide

These figures highlight the urgent need for ongoing research and effective prevention measures.

Who is at risk?

Heart disease can affect anyone, but some groups face a higher risk. For example, men and older people are more susceptible. Lifestyle factors like smoking, poor diet, lack of physical activity, and excessive alcohol intake increase the likelihood of developing heart disease.

Additionally, medical conditions such as high blood pressure, diabetes, high cholesterol, and being overweight can significantly raise the risk.

Reducing your risk of heart disease

Taking steps to improve your heart health is crucial, especially as you age. Here are some effective strategies:

Quit smoking
Follow a heart-healthy diet: Prioritise wholegrains, fibre, vitamins, antioxidants, and healthy fats while minimising unhealthy fats, salt, and added sugars
Exercise regularly: Aim for 30–60 minutes of physical activity daily, such as a walk or other manageable exercise
Maintain a healthy weight
Limit alcohol consumption: Stick to no more than 10 standard drinks per week and no more than four in one day
Get a heart health check: Consult your doctor for personalised advice

Each small change can contribute to reducing your risk and improving your overall health.

Why REDFEB matters

By participating in REDFEB, you contribute to vital heart disease research that saves lives. The funds raised support advancements in treatment, prevention, and care, helping Australian families and communities fight this widespread condition.

How to get involved

To participate in REDFEB 2025, visit Heart Research Australia’s website for details. You can make a donation or raise awareness in creative ways:

Gather friends and family for an activity wearing red
Explore the REDFEB webpage for inspiration
Speak to your Trilogy Care partner for more ideas

Not yet part of the Trilogy Care community? Call us at 1300 459 190 or visit our website today to learn more about how we can support your health and well-being.

By coming together, we can help fund life-changing research and improve heart health for all Australians. Let’s make REDFEB 2025 a success!

Better care, brighter futures: 2025 and beyond

2025 Trilogy Care update new year changes

As the New Year begins, we at Trilogy Care are looking ahead to explore how we can continue to enhance aged care for you. One of the most significant changes coming up is the Support at Home program, and we’re here to keep you updated and informed every step of the way.

We’re also making exciting improvements to our day-to-day services. From upgrading the Trilogy Care Portal to introducing new initiatives, everything we’re doing is focused on improving your experience as a care recipient.

Support at Home – helping you transition

On 1 July 2025, the Support at Home program will officially replace Home Care Packages. If this sounds overwhelming, don’t worry—Trilogy Care is here to guide you through the transition and ensure it’s as seamless as possible.

For those already receiving a Home Care Package, the “No Worse Off” principle guarantees you’ll retain your current care hours, funding, and services. Your wellbeing remains our top priority.

Have questions or concerns? Our team is always here to help and provide the information you need.

Trilogy Care Portal: easier, faster, better

We’ve been working behind the scenes to upgrade the Trilogy Care Portal, making it even easier for you to self-manage your care.

Here’s what’s new:

Improved budget visibility so you can see exactly where your funds are going
Faster payments for greater convenience
Simplified access to forms to save you time

These updates are part of our ongoing commitment to delivering a smoother, more efficient experience for you.

The Single Assessment System

In late 2024, the aged care assessment process underwent a big change. The introduction of the Single Assessment System (SAS) combines ACAT and RAS assessments, the old assessment systems, into one streamlined process.

With the SAS, you’ll benefit from:

A more effective way of identifying your care needs
Reassessments with the same organisation, so you don’t have to retell your story

This change makes accessing the right care simpler and less stressful for you.

Home Care Academy: expanded learning opportunities

Our Home Care Academy, launched in 2024, provides a free, valuable online learning resource for care recipients, their families, and carers. As we move into 2025, we’re adding even more courses to help you stay informed and empowered.

We’ll keep you updated on new courses and how they can benefit you.

Looking ahead to 2025

2025 is set to be a transformative year for aged care, and Trilogy Care is here to support you every step of the way.

From the introduction of Support at Home to exciting improvements in our Portal, Home Care Academy, and assessment systems, we’re focused on ensuring your experience continues to improve. As always, if you need assistance contact your care partner, call 1300 459 190, or send us a message on our website.

Thank you for being part of the Trilogy Care community. Together, we’re building a brighter future for aged care.

How can older people improve their nutrition intake?

As you age, your dietary needs can start to change. You might find yourself eating less, choosing healthier options, or needing specific nutrients. No matter what changes you’re making, ensuring your nutritional intake aligns with your health needs is increasingly important as your body, lifestyle, and appetite evolve.

The importance of good nutrition

As we grow older, it becomes crucial to consume a diet rich in essential vitamins and minerals. Without adequate nutrition, older Australians may become more susceptible to chronic illnesses or experience weakened immune systems, leading to more frequent sickness.

What should I change about my diet?

Nutrition Australia recommends starting with simple dietary improvements, such as:

Choosing foods rich in vitamins
Reducing salt intake
Increasing calcium through milk or yoghurt
Drinking more water
Limiting alcoholic beverages
Cutting down on unhealthy fats

These small, practical steps can help improve your overall health and reduce illness.

What support is available?

If you’re looking to eat healthier and improve your nutrition, Trilogy Care is here to support you. Your care partner can provide advice tailored to your needs, and you can also use your Home Care Package funding to access professional support from a nutritionist or dietitian.

One challenge for Home Care Package recipients is receiving healthy, nutritious meals regularly. However, Trilogy Care clients using Cookaborough can select from an extensive range of menus offered by various food providers.

Cookaborough delivers ready-made, nutritious meals directly to your door, and these meals can be funded through your Home Care Package. As a bonus, Cookaborough is currently offering a $20 discount on your first order, making it the perfect time to explore their healthy meal options.

What if I have a poor appetite?

If you’re struggling with a lack of appetite, it can feel challenging to eat nutritious meals. Below are some practical tips to help maintain healthy eating habits:

Include high-protein supplemental foods to meet your nutrient needs when you’re unable to eat full meals
Focus on meals that are high in protein and calories if you’re experiencing weight loss
Use healthy snacks to supplement meals if larger portions feel overwhelming

These strategies can help you maintain a balanced diet and support your health, even when your appetite isn’t at its best.

Supporting your nutrition journey

As a self-managed Home Care Package recipient, you’re in control of your support. If you’re ready to make positive changes to your diet and lifestyle, our team at Trilogy Care will ensure you have the right resources and guidance to achieve your goals.

To learn more about improving your nutrition or receiving healthy, ready-made meals through Cookaborough, call your care partner today. If you’re not yet with Trilogy Care but want to find out how we can support your goals, lifestyle, and preferences, contact our team on 1300 459 590 or visit us at our website.

How can older people support their local community?

At Trilogy Care, we understand how important your local community is to you. It can even form part of your care circle. Giving back to your community is a meaningful way to stay connected.

There are plenty of ways you can make a difference! In this article, we explore how care recipients can give back and feel more engaged.

How can I do to support my community?

Older Australians contribute to their local communities in many ways. Whether it’s preparing food, babysitting, or donating money, every act of kindness matters. These activities not only benefit others but also provide a sense of purpose and help combat feelings of isolation.

Looking after the little ones

For many older Australians, spending time with grandchildren is one of the most rewarding parts of life. Being asked to babysit offers an opportunity to create precious memories and share valuable life skills. It’s also a great way to stay actively involved in your family’s life.

Preparing food

Cooking and sharing meals is a time-honoured way to bring people together. Many older Australians love preparing food for family and friends, especially during the holiday season when it can be a huge help for those going through tough times.

If preparing large quantities of food has become less practical for you, services like Cookaborough make it easy to continue giving back. They provide meals from more than 150 kitchens nationwide and even offer special deals for Home Care Package recipients.

Donating to those in need

Donations are another impactful way to support your community. Whether it’s clothes, food, blankets, money, or your time, every contribution helps.

It’s heartening to see older Australians leading the way in charitable giving. According to the Institute of Community Directors Australia, senior Australians lead the way for post-pandemic donations, reinforcing their vital role in supporting local charities.

Assistance from Trilogy Care

This article highlights some common ways to give back to your community. If you’d like to explore these options further but aren’t sure where to start, your care partner at Trilogy Care is here to help.

If you’re not yet part of the Trilogy Care family and want to experience the freedom and value of a self-managed Home Care Package, call us today on 1300 459 190 or visit our website to learn more.

What is the AT-HM Scheme for care recipients?

With the introduction of the Support at Home program, assistive technology and home modifications can be funded separately through the Assistive Technology and Home Modifications Scheme (AT-HM). As such, it’s important to understand the updated list of inclusions and exclusions under this scheme.

Trilogy Care has created a list for you to refer to below.

What are the inclusions?

The Department of Health and Aged Care has published a detailed list of items covered under the AT-HM Scheme. These inclusions fall into three main categories:

Low risk: Everyday products that are simple, low-cost, and do not require a prescription or customisation
Under advice: Low-risk items that may benefit from professional advice to ensure correct selection, installation, or more
Prescribed: Items requiring a prescription from a qualified health professional

Be aware of conditional inclusions

Some items are conditionally included, meaning they require additional eligibility criteria before funding is available. For example, some older individuals with incontinence may qualify for the Continence Aids Payment Scheme (CAPS) to cover costs. Once CAPS funding is exhausted, these items can then be purchased using the AT-HM Scheme.

What is excluded?

Items that cannot be funded through the AT-HM Scheme are classified as exclusions. These are divided into two categories:

Currently funded by others: Items already funded under other Support at Home streams (e.g., wound care products, funded under Nursing Care) or through other government programs (e.g., primary health care or specialised schemes)
Out of scope for participants: Includes general household expenses, workplace items, children’s items, and products for public transport use

For a comprehensive list of inclusions and exclusions, please visit the the Department of Health’s website.

Trilogy Care is committed to supporting you through these changes. If you have any questions or need assistance, don’t hesitate to contact your care partner. If you aren’t with Trilogy Care yet, contact us on 1300 459 190 or contact us via our website for assistance.

Discover Cookaborough – A fresh approach to meal delivery

Finding high-quality, reliable meal options has long been a challenge for Home Care Package recipients. Cookaborough is here to change that, delivering an extensive range of ready-made meals directly to your door.

A meal delivery service for Home Care Package recipients

Cookaborough was created to ensure Home Care Package recipients can enjoy the meals they want in the comfort of their home. Through its intuitive platform, food delivery services offer a curated menu of delicious, ready-made meals that care recipients can choose from fortnightly.

Whether you’re craving a specific cuisine, seeking something local, or need meals tailored to your dietary requirements, Cookaborough offers options to suit every taste.

Experience the taste of home

Cookaborough partners with premium food preparation services, providing an impressive variety of menus. Whether you’re yearning for Greek, Indian, Italian, Thai, Chinese, or other cuisines, Cookaborough connects you to the flavours you love.

Relive the comfort and joy of your favourite meals from home.

What are care recipients saying about Cookaborough?

Don’t just take our word for it—here’s what real Home Care Package recipients have shared about their Cookaborough experience:

Karren: “Consistently delicious food with a varied menu. So convenient to pick each week and enjoy the best restaurant-quality meals.”

Caroline: “Using Cookaborough both in Sydney and Melbourne. Great concept. Love Rhubarb in Sydney and Spoonful in Melbourne. So great to be able to deliver delicious meals to friends and family in need. I will definitely be ordering for my home too!”

Amanda: “I’m so glad this platform exists. It’s a great way to support small businesses and get access to really great food.”

Chin-Tao: “Accessing authentic, fresh Chinese meals is beautiful!”

Even more good news for care recipients!

Cookaborough has been designed to work seamlessly with Home Care Packages. Recipients only pay 30% of the meal cost upfront, ensuring your budget stretches further. The remaining 70% of the meal will be covered by your HCP budget.

Even better, Trilogy Care care recipients can enjoy a $20 voucher for their first order with Cookaborough. With Cookaborough’s payment structure, the discount means you can receive an order of us to $66 in value for free!

A new part of your Home Care journey

Cookaborough is revolutionising meal delivery for Home Care Package recipients, offering flexibility and choice to self-managed care recipients with Trilogy Care.

Enhance your diet, enrich your lifestyle, and bring more variety to your meals with Cookaborough.

To get started or for assistance signing up, call Trilogy Care at 1300 459 190 or visit our website. Order today and take advantage of this fantastic promotion!

Single Assessment System – How are aged care assessments changing?

The landscape of aged care in Australia is evolving with the introduction of the Single Assessment System (SAS), set to launch on 9 December 2024. This transformation follows the rollout of the Integrated Assessment Tool (IAT) in July and aims to improve the efficiency of home care assessments.

With the SAS workforce stepping in, the process for accessing government-funded in-home care will become more streamlined and standardised.

It’s important to note that current Home Care Package recipients awaiting re-assessment will not be impacted by these changes.

What is the Single Assessment System?

The SAS is designed to simplify aged care assessments by creating a unified pathway for all government-funded in-home care programs. This system replaces the existing ACAT and RAS frameworks, offering a more efficient and user-friendly experience.

What are the benefits of the Single Assessment System?

The SAS introduces several significant improvements over the former ACAT system, including:

Simplicity: Designed to be easier to navigate than the ACAT system
No repetition: Clients will only need to share their story once, removing repetitive questioning
Adaptability: Flexible enough to accommodate changing care needs without switching providers
Accessibility: Available in regional, rural, and remote areas, ensuring equitable access
Efficiency: Shorter wait times for assessments and quicker support

What does this mean for ACAT and RAS assessments?

The SAS is built to provide end-to-end support, covering both home support assessments (for the Commonwealth Home Support Program) and comprehensive assessments (for Home Care Packages). This means it will be used wherever possible instead of ACAT and RAS assessments.

What are the changes to assessments?

The introduction of the SAS will bring flexibility to how and where assessments are conducted. Key updates include:

Customised options: Assessments can be completed in-person, at home, or in a hospital setting
Continuity of care: You’ll be supported by the same organisation throughout the process, even as your care needs evolve
Streamlined reassessments: If reassessment is required, a new organisation may complete your first reassessment. However, all future reassessments will remain with the provider that completed your first assessment

Trilogy Care will guide you through the process

Navigating these changes can feel overwhelming, but Trilogy Care is here to help. We provide clear guidance and support to ensure you transition seamlessly into the Single Assessment System. If you have any questions about the SAS or concerns about the assessment process, our team is available to assist.

Learn more about the SAS on the Department of Health and Aged Care’s website, or contact us directly by calling 1300 459 190. You can also connect with us through our online contact form.