My Aged Care is the national service that connects older Australians with aged care services. My Aged Care is responsible for assessing the eligibility of potential aged care recipients and providing information about aged care services and how they can be accessed.
How can My Aged Care help you?
My Aged Care is here to make it easier for older Australians to find and use aged care services. They handle assessments, refer you to Support at Home (formerly Home Care Packages) providers, and help you understand the financial contributions required as part of your care. They also offer valuable information for you and your loved ones about in-home care, ensuring you understand the different types of aged care available and helping you choose what best suits your needs.Aged care assessments
One of My Aged Care's primary services is the aged care assessment, which determines whether an older person is eligible for Support at Home. Assessments are now done through the Single Assessment System, which replaced ACAT and RAS assessments. An assessor visits a potential aged care recipient's home to assess their health, wellbeing, and lifestyle. This allows them to determine if an older person is eligible for funding and what Support at Home classification they need.What does My Aged Care require?
In order to begin receiving aged care services from My Aged Care you must complete an aged care assessment. To start the process, you must have a Medicare card. Additionally, you will need:- Medicare card
- A form of ID
- Contact details for your health professional, including your GP
- A copy of any referrals from your doctor
- Information on the support you are receiving
