We’ve created a list of helpful phone numbers for aged care consumers. Whether you’re looking for doctors, health advice, or government aged care support lines, you’ll find the service and number here. We’ve also covered services which help you make complaints, translation services, as well as numbers for carers to call if they need assistance or advice. You'll also find numbers to some brilliant carer marketplaces such as Mable, Find a Carer, Care Seekers, and Like Family.
View the list of helpful phone numbers by clicking the image below.
If you want to print out a copy for yourself, you can download a printer friendly version by clicking the button below.
Aged Care Consumers have rights, do you know what they are? Understand what you can qualify for on the Home Care Package Program. This guide outlines the rights Aged Care Consumers have while receiving Australian Government funded residential care, home care or other aged care services in the community. If you or someone you know are experiencing a breach in these rights you are able to make an anonymous complaint through various organisations protecting the rights of senior Australians. Trilogy Care follow the Aged Care Quality Standards to improve the service and quality of care Home Care Package recipients receive while self-managing.
Make sure you check out our other useful resources! Remember that as an aged care consumer you are entitled to quality care, so make sure you know how to switch home care package providers if you feel that your needs are not being met.
