Waiting for your Home Care Package (HCP) can feel like a long process, especially if you need extra support right away. The good news is there are practical steps you can take to make the most of this Home Care Package waiting period. By acting now, you can access help sooner, prepare for your services, and ensure you’re ready to start as soon as your funding is assigned.
If you’ve been wondering “what to do while waiting for my Home Care Package” or “how to prepare for my Home Care Package”, this guide will walk you through the best options and resources available.
Access support while you wait
Before your package begins, you might be able to get temporary help through the Commonwealth Home Support Program (CHSP). This entry-level program offers essential services like domestic assistance, transport, personal care, and meals.
Because availability can vary between regions, it’s worth contacting all local CHSP providers to see if they are accepting new participants. If they’re full, ask to join their waiting list and follow up regularly. Even short-term help can make daily life easier while waiting for your Home Care Package to start.
Make use of community programs
Community support can be just as valuable as funded care. Local councils, neighbourhood houses, and community centres often run low-cost or free activities, including:
- Social groups and outings
- Gentle exercise classes
- Transport to appointments or shopping
- Volunteer visitor programs
These services are a great way to stay active, connected, and supported during the waiting period.
Decide on your provider early
One of the most important steps in preparing for your Home Care Package is deciding on your Registered Provider before your funding is released. When comparing providers, look for:
- Transparent pricing with no hidden fees
- Flexibility in scheduling and services
- A strong track record for personalised care
- A Service List that covers your needs
Knowing who you want to work with means you can start services without delay when your package becomes available.
Plan your care priorities
Think about the services that matter most to you – whether that’s domestic help, allied health, social outings, home modifications, or personal care. Being clear about your goals will help you and your provider create a care plan that supports your independence and wellbeing from day one.
Update My Aged Care if your needs change
If your health or living situation changes during the Home Care Package waiting period, notify My Aged Care immediately. A Support Plan Review may lead to a higher funding classification and potentially reduce your wait.
Stay informed about your application
After your aged care assessment with the Aged Care Assessment Team (ACAT), you’ll receive a Notice of Decision confirming your approved Home Care Package level and whether you are a high or medium priority. You can check your place in the national priority system by:
- Calling My Aged Care on 1800 200 422
- Logging in to your My Aged Care online account
Keeping track of your application ensures you’re ready to move forward as soon as your funding is allocated.
How Trilogy Care can help
At Trilogy Care, we know the Home Care Package waiting period can feel uncertain. We help older Australians explore every available support option while they wait, from CHSP services to community programs, so they feel prepared and supported.
By accessing interim help, connecting with community activities, choosing your provider early, and planning your care priorities, you can make the most of this time and start your Home Care Package with confidence.
If you’d like personalised advice on support options while waiting for your Home Care Package, contact Trilogy Care today. We’re here to support you every step of the way.
