Are there any qualifications or requirements that my carers must meet?

Your carers must not be family members and have the qualifications and meet the requirements needed to provide aged care services in Australia.

This includes, at minimum:

  • An ABN
  • National Police Check (dated within the last three (3) years) or an NDIS Screening Check (dated within the last five (5) years)
  • Public Liability Insurance

A Certificate III in Aged Care and Disability (or equivalent) and Professional Indemnity Insurance is required if your carer will be providing personal care.

At Trilogy Care, we recommend using carer platform such as Mable, Find a Carer, CareSeekers, and Like Family. All available carers registered on these platforms meet the requirements required to provide recurring aged care services in the home. If a friend or neighbour is able to register as a carer on one of these platforms, then they will be able to provide care.

Am I eligible for the Carer Payment if the Care Recipient is on a Home Care Package?

Yes, carers who care for someone who has a home care package are eligible for carer’s payment. This type of payment is typically for family members as they cannot be paid from the Home Care Package.

To get Carer Payment, both you and the person you provide care for need to be eligible.

You need to both:

  • be Australian residents, and
  • meet and income and assets test

The Care Recipient must meet all of the following:

  • have a disability or medical condition likely to last at least 6 months, or have a terminal illness
  • need constant care in their home, your home or in hospital.