What's coming to the Trilogy Care Portal?
We’re excited to announce significant updates to the Trilogy Care Portal are coming soon, driven by feedback from our care recipients and carers. You can
Category: Managing your Home Care Package
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Register for the Trilogy Care Portal
In May 2024, Trilogy Care launched The Trilogy Care Portal —our online service portal for care recipients and their authorised representatives. This portal provides a secure and
Support at Home – what services are available?
The list of Support at Home services has been published, detailing the services and support you can access with your new funding. These services are
What community services are available to older Australians?
There are many community services available for older Australians. These are typically free and allow you to engage with government and community-run programs to enhance
How often do I need a care assessment?
Care assessments are crucial in determining what support services you need. They allow My Aged Care to determine the level of care you need and
The importance of ageing in place
As Australia’s population continues to age, it’s crucial that older people have the opportunity to age in place. This means staying in their own home
How to resolve your Trilogy Care complaints
At Trilogy Care, we’re committed to delivering the best support possible as your Home Care Package provider. We understand that issues can occasionally arise, and
What is your Home Care Package budget?
Every person with a Home Care Package is given a budget based on their care needs and package level. This budget covers the total funds
Aged care volunteers - what is the ACVVS Volunteer Scheme?
As of the 1st of July 2023, The Aged Care Volunteer Visitors Scheme (ACVVS) replaced the Community Visitors Scheme (CVS). The ACVVS aims to provide
A guide to level 4 Home Care Packages
Understanding the options for home care services can be overwhelming, especially with the various levels of Home Care Package available. This guide aims to provide a comprehensive overview of the level