How often do I need a care assessment?
Care assessments are crucial in determining what support services you need. They allow My Aged Care to determine the level of care you need and
Category: Managing your Home Care Package
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The importance of ageing in place
As Australia’s population continues to age, it’s crucial that older people have the opportunity to age in place. This means staying in their own home
How to resolve your Trilogy Care complaints
At Trilogy Care, we’re committed to delivering the best support possible as your Home Care Package provider. We understand that issues can occasionally arise, and
What is your Home Care Package budget?
Every person with a Home Care Package is given a budget based on their care needs and package level. This budget covers the total funds
Aged care volunteers - what is the ACVVS Volunteer Scheme?
As of the 1st of July 2023, The Aged Care Volunteer Visitors Scheme (ACVVS) replaced the Community Visitors Scheme (CVS). The ACVVS aims to provide
A guide to level 4 Home Care Packages
Understanding the options for home care services can be overwhelming, especially with the various levels of Home Care Package available. This guide aims to provide a comprehensive overview of the level
What are Home Care Package unspent funds?
Unspent funds—what are they, and why are they important? Every Home Care Package recipient will eventually have unspent funds in their account. Knowing what these
Understanding the 2024 Home Care Package funding increase
In welcome news to care recipients, the Federal Government have announced an increase to the Home Care Package subsidies and supplements, effective 1 July 2024.
Income Tested Fees
If your income is above a certain threshold, your home care package provider must collect a fee on behalf of Services Australia. Here are the details.
How to ensure your invoices and reimbursements are paid quickly
At Trilogy Care, we understand the importance of timely payments, so we strive to process and pay invoices within 7 to 10 days of submission.