Protect yourself from scam calls
Australians continue to be targeted by online messages, phone calls, and text scams designed to separate you from your money. In 2023 alone, scam calls
Category: Your rights and our responsibilities
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Federal budget 2024: Key investments to improve aged care quality
Here are some important updates from the recent Federal Budget 2024 that will directly improve Australia's aged care quality. Here's what you need to know:
How will the increase in the aged care workers award impact my Home Care Package
In an exciting, and much-deserved decision by the Fair Work Commission, from 1 July 2023 aged care workers are scheduled to receive a 15% award
What is your right to dignity of risk?
You have a right to dignity of risk - the capacity to make decisions about your care and services, and understand their potential risks.
Protecting your privacy in aged care
Aged care consumers have the right to have their confidential information respected and kept private. This is how to protect your privacy.
How to make an aged care complaint
You have many avenues available if you wish to make an aged care complaint. This guide covers all your options and where to get help.
Aged Care Quality Standards poster
There are 8 Aged Care Quality Standards which safeguard consumers. Aged Care Quality has an excellent poster to show these standards.
Charter of Aged Care Rights
Know your aged care rights! Consumers have a right to be treated with dignity and respect, and have a right to safe and high-quality care.
What are the Aged Care Quality Standards?
As an aged care consumer, you have a right to be treated with dignity and respect. Read more to learn your rights and responsibilities.