What are care providers?

What is a care provider? care providers aged care providers

Navigating Australia’s aged care system can be challenging. For older people and their families, asking “what are care providers?” is not unusual. An understanding of the role of care providers in aged care is the first step in making confident and informed choices about Support at Home.

Care providers in aged care are organisations approved by the Australian Government to deliver services under aged care programs, including Home Care Packages and the upcoming Support at Home program. These providers are responsible for coordinating and delivering a wide range of supports to help older people remain safe, healthy, and independent in their own homes.

Whether you’re beginning your aged care journey or considering switching providers, knowing what home care service providers offer, and how they operate is essential.

The role of home care service providers

Home care service providers manage government-funded care and services for older people living at home. They act as the central point of contact, planning and coordinating support based on a person’s unique care needs, personal goals, and approved budget.

Services arranged by these providers may include:

  • Personal care (e.g. showering, grooming, continence support)
  • Domestic assistance (e.g. cleaning, laundry, meal preparation)
  • Clinical and nursing care
  • Allied health services such as physiotherapy or podiatry
  • Social support and transport
  • Home maintenance and modifications
  • Assistive technology and equipment

In addition to service delivery, homecare providers ensure that all services align with the Government’s approved service list and are compliant with funding guidelines.

Care providers under Support at Home

With the transition to the Support at Home program on 1 November 2025, the responsibilities of care providers will continue to evolve. Under the new model, home aged care providers will manage clients’ quarterly budgets rather than daily subsidies, and service categories will be more clearly defined into clinical care, independence, and everyday living.

Key changes include:

  • A 10% care management fee applied to each quarterly budget
  • Streamlined service categories
  • New classification levels replacing the traditional four-tier HCP model
  • Revised contribution rules for Hybrid and New clients.

Registered providers must also support their clients to understand and adjust to these changes, ensuring transparency and quality during the transition period.

Choosing the right homecare provider

Finding the right homecare provider is about more than ticking boxes — it’s about forming a partnership based on respect, communication, and flexibility.

When comparing providers, consider:

  • Their approach to client-led care planning
  • Clarity around fees and service pricing
  • Experience supporting both Grandfathered and Hybrid clients
  • Their ability to help you self-manage your services if desired
  • Responsiveness and communication practices

At Trilogy Care, we’re proud to be a trusted home care service provider, offering a tailored approach that puts our clients first. We make it easy to get started, switch providers, or navigate the upcoming Support at Home program with confidence.

Empowering older Australians to choose the right care provider

As reforms reshape Australia’s aged care system, understanding the role and responsibilities of care providers in aged care is more important than ever. Whether you’re currently receiving services or exploring options, the right homecare provider will support your independence, listen to your goals, and help you make the most of your funding.

If you’re seeking personalised support with a transparent, flexible provider, contact Trilogy Care on 1300 459 190 — we’re here to help you age well at home.

What are my aged care options in Australia?

What is changing in aged care in Australia 2025?, aged care options Australia, aged care options, how to access aged care services

When it comes to aged care in Australia, understanding your options can help you or your loved one make informed, confident decisions. Whether you’re exploring aged care for yourself or supporting a family member, it’s important to find a solution that maintains dignity, independence, and quality of life.

Fortunately, Australia offers several types of aged care services — and many older Australians are choosing to receive care at home, where they feel most comfortable.

Why home care is becoming the preferred choice

If your goal is to stay independent while ageing in place, home care is often the best option. Government-subsidised programs such as the Home Care Packages (HCP) program, and soon the Support at Home program, provide coordinated support so you can continue living in your own home for as long as possible.

Home care can help you with:

  • Personal care, such as showering or dressing
  • Domestic tasks like cleaning, cooking or laundry
  • Transportation and help with shopping or attending appointments
  • Social support and companionship
  • Access to allied health services and nursing
  • Home modifications or assistive technology
  • Care planning and ongoing care management

You can receive these services through a registered provider, or through a self-managed home care model, which gives you more flexibility and control over who delivers your services and when.

At Trilogy Care, we specialise in self-managed aged care — allowing clients to choose their own workers, set their own schedules, and manage their care in a way that suits their lifestyle. It’s a model built on empowerment, choice and transparency.

Support at Home: the next chapter for aged care

From 1 November 2025, the Australian Government will replace the Home Care Packages program with a new model called Support at Home. This change aims to simplify the system and make services more consistent across the country.

Under Support at Home, care will be delivered through quarterly budgets, and all services will fall into clear categories:

  1. Clinical care – nursing, allied health, and health-related services
  2. Independence support – personal care, social activities, transport and more
  3. Everyday living support – help with cleaning, meals, home maintenance

If you’re already receiving home care, you’ll either be a grandfathered client (with your current funding and fees carried over) or a hybrid client (if you joined after 12 September 2024). In either case, your care will continue — but the way it’s managed may look a little different.

The good news? Trilogy Care will be with you at every step, helping you transition smoothly and confidently to the new system.

Commonwealth Home Support Programme (CHSP)

The Commonwealth Home Support Programme (CHSP) offers entry-level support to older Australians who only need occasional or low-intensity help to stay safe and independent at home.

It’s a great starting point if you’re not ready for a Home Care Package but would still benefit from a little extra help.

CHSP services can include:

  • Housework, such as cleaning or laundry
  • Transport to appointments or social activities
  • Meals and food preparation
  • Minor home modifications and safety equipment
  • Group activities and support for social connection

Unlike HCPs or Support at Home, CHSP services are delivered on a pay-as-you-go basis. You generally pay a small contribution toward the cost, and the government covers the rest.

Many people use CHSP for short-term or occasional support and later transition to more comprehensive funding as their needs change.

Residential aged care

Residential aged care is designed for people who can no longer live safely or comfortably at home. It provides 24/7 care in a facility and may include personal care, meals, accommodation, clinical care, and recreational activities.

This may be the right option if you or your loved one:

  • Has complex or high-level care needs
  • Requires constant supervision or medical support
  • Can no longer manage safely at home, even with support
  • Feels isolated or unable to access community services

Residential aged care is regulated by the Australian Government and assessed through the Single Assessment System. While it’s a vital option for some, it represents a major lifestyle change — especially for those who value independence and staying connected to their community.

That’s why many families first explore home care before considering this path.

Choosing the right option for you or your loved one

There’s no one-size-fits-all solution when it comes to aged care. What matters most is matching the level of support to the individual’s needs, goals, and preferences.

Here are a few questions to help guide your decision:

  • Does the person want to remain in their own home?
  • How much support is needed each day or week?
  • Are there any medical conditions that require specialised care?
  • Is the person socially connected, or would they benefit from more structured community support?
  • How involved does the person (or their family) want to be in choosing support workers?

For many Australians, home care, especially when self-managed, provides the perfect balance between independence and safety. And with expert support from Trilogy Care, managing your services can be simple, empowering and cost-effective.

We're here to help

Whether you’re just starting to explore aged care options, or you’re ready to make the switch to self-managed care, Trilogy Care is here to support you. We’ll help you understand your funding, create a personalised care plan, and ensure you get the most from your home care budget.

To speak with our friendly team or find out how self-managed aged care works, contact Trilogy Care today on 1300 459 190.

Learn how to navigate the aged care system with Trilogy Care

Trilogy Care roadshow; Trilogy Care information session; aged care information session

Aged care in Australia is entering a new era — and for many older Australians and their families, understanding the upcoming Support at Home program can be complex. Whether you’re navigating the current Home Care Package (HCP) program or preparing for what’s next, a Trilogy Care information session could be perfect for you.

To cut through the confusion, Trilogy Care is running a series of free aged care information sessions across the country. These sessions are designed to help you understand how the system works today — and give you the tools to manage your aged care journey with clarity and confidence.

Whether you’re receiving support yourself or helping a loved one, attending a Trilogy Care roadshow can make all the difference.

What’s changing under Support at Home?

The Support at Home program will replace the Home Care Package program on 1 November 2025. That change will bring:

  • Quarterly budgets instead of daily subsidies
  • New client categories (Hybrid and Grandfathered)
  • Revised pricing and service models
  • Personal contributions based on income and classification
  • A shift in how services are defined and accessed
  • It’s a big shift — and understanding the new rules is crucial for getting the most from your funding

What is a Home Care Package?

Before we look at what’s changing, it helps to understand the current system. Home Care Packages (HCPs) are government-subsidised care programs designed to help older Australians stay in their own homes for longer. They offer different levels of support, from basic help with daily tasks to more complex care services.

By attending a Trilogy Care session, you’ll gain a clearer understanding of:

  • How Home Care Packages work today
  • What types of services they include
  • What changes to expect under Support at Home
  • How to make the most of your funding — now and into the future

Learn what applies to you

One of the most valuable parts of attending a Trilogy Care event is gaining a clear understanding of the difference between Hybrid clients and Grandfathered clients — and why it matters.

You’ll walk away knowing:

  • How the Support at Home program works in practice
  • What your client type means for your fees and funding
  • What you can and can’t spend your care budget on
  • How to manage your quarterly budget confidently
  • What to do if your care needs change

Our aged care specialists will also explain how to access newer features like Assistive Technology, Restorative Care, and End-of-Life support under the Support at Home system.

Who should attend a Trilogy Care information session?

These aged care events are ideal for:

  • Older Australians receiving aged care services at home
  • Those who would like to know more about the upcoming Support at Home program
  • Clients recently approved or reassessed under Support at Home
  • Carers, family members or representatives
  • Anyone who wants clear, practical advice — without the jargon

Whether you’re new to aged care or adjusting to the new system, attending a Support at Home event can make a real difference.

Free information sessions for older Australians

Each session is hosted by experienced aged care professionals who take the time to explain the system clearly — and answer your individual questions. You’ll also receive a free take-home information pack, enjoy light refreshments, and leave feeling more confident in your care journey.

Sessions are free, but places are limited and registration is essential.

Join a Trilogy Care roadshow near you and get the clarity you need to take control of your aged care experience. Give our friendly team a call on 1300 459 190 to learn more!

What is OPAN and aged care advocacy?

OPAN, what is OPAN, aged care advocacy, Trilogy Care OPAN, Trilogy Care advocacy. Trilogy Care advocates, aged care advocates

If you’re navigating aged care in Australia, knowing your rights is essential — and that’s where OPAN, aged care advocacy, and Trilogy Care can help. The Older Persons Advocacy Network (OPAN) provides free, independent support to older Australians receiving government-funded care, while Trilogy Care empowers clients to understand their advocacy options, manage their funding, and speak up with confidence.

What is OPAN?

OPAN (Older Persons Advocacy Network) is a national service funded by the Australian Government. It offers free, confidential, and independent advocacy services to people accessing aged care through programs like Home Care Packages, the Support at Home program or residential care.

Whether you’re at home receiving aged care, helping a parent navigate the system, or preparing for a care assessment — OPAN is here to ensure your voice is heard and your rights are protected.

What is aged care advocacy?

Aged care advocacy is the process of supporting older Australians to understand their rights, raise concerns, and make informed choices about their care.

Aged care advocates provide:

You can advocate for yourself — or work with someone who advocates with or on your behalf.

Trilogy Care and aged care advocacy

At Trilogy Care, we believe every client should feel informed, empowered and confident when navigating aged care. While we’re not a formal advocacy organisation, we actively encourage the use of aged care advocacy services like OPAN.

Our team helps clients:

  • Understand how their Home Care Package and Support at Home funding works
  • Identify when they might benefit from independent advocacy
  • Connect with aged care advocates such as those at OPAN when needed

We’re here to provide clarity and support — so our clients feel equipped to speak up, ask questions and make decisions that work for them.

When should you contact OPAN?

You can contact aged care OPAN services if:

  • You’re unsure about your rights in aged care
  • You’re unhappy with the care you or a loved one is receiving
  • You’ve experienced elder abuse or neglect
  • You want help navigating assessments, fees, or service changes
  • You need support to resolve a complaint

OPAN advocates will listen, provide advice, and support you to take action. Their services are always free and independent of any aged care provider.

Aged care advocates are crucial

Aged care can be complex — but you don’t have to navigate it alone. With support from aged care advocates, you can feel confident, informed and empowered at every stage.

Whether you need independent advocacy from OPAN or tailored guidance through Trilogy Care advocacy, support is available to help you get the most from your care experience.

Support at Home: The facts

Support at home information Support at Home help

From 1 November 2025, aged care at home in Australia is changing. The government will roll out a new model called Support at Home, replacing the existing Home Care Packages (HCP) program. If you need Support at Home information, you’re in the right place. 

The new system promises to deliver more flexibility, better access to care, and a stronger focus on individual needs — but for many older Australians, the details still feel vague.

That’s where Trilogy Care comes in.

We’re making sense of the new system so you don’t have to. Here are the key facts to help you understand what’s coming — and how we’ll support you through it.

What is Support at Home?

Support at Home is the government’s new way of delivering care to help older Australians live independently at home for longer. While it aims to make care more consistent and transparent, many questions remain around how it will work in practice.

What we do know:

  • It will replace the Home Care Packages program from 1 November 2025
  • A new national service list will standardise what’s included
  • Budgets will move to a quarterly structure, replacing daily subsidies
  • Individual contributions will be more closely tied to services used

If you’re after clear, trustworthy Support at Home information — you’re in the right place.

How does the funding work?

The new program will introduce quarterly budgets, giving you more structure and predictability in how your care is funded.

  • You’ll receive four equal payments per year
  • Up to $1,000 or 10% of unused funds can roll over each quarter
  • A fixed 10% of each quarter’s budget goes toward care management
  • The rest is yours to spend on eligible services, equipment, and supports

What will you pay?

Grandfathered care recipients
If you were receiving or waiting on a package before 12 September 2024, you’ll transition to Support at Home with minimal changes to your current fee arrangements. You’ll continue to pay the same — or possibly less. Your exact contribution will be confirmed by Services Australia after the program begins.

 Transitional care recipients
If you were assessed after 12 September 2024, new fee rules apply. From 1 November 2025, your contribution will depend on your income, assets and the services you receive. Services Australia will provide your individual contribution details once the program is underway.

What’s staying the same?

  • You don’t need to reapply or undergo a new assessment
  • You’ll still have a dedicated provider — and you can choose to stay with Trilogy Care
  • The way your services are delivered

Where can I get Support at Home information?

At Trilogy Care, we’re already supporting care recipients to prepare for Support at Home. While the government’s program may still feel unclear, our team is focused on making it practical, understandable and personal.

When it comes to Support at Home help, we’re the ones to call.

  • We translate the fine print into real advice
  • We ensure your care continues smoothly
  • We explain your options clearly — no jargon, no guesswork

You don’t have to figure this out alone. Visit trilogycare.com.au, speak to your care partner, or connect with us directly on 1300 459 190.

Need Support at Home facts you can rely on? Trilogy Care is your trusted guide through the change.

Please note, this information is subject to change.

What is a Home Care Package? Trilogy Care explains

Home Care Package aged care package trilogy care

As we age, staying safe, comfortable, and independent in our own homes becomes a priority. A Home Care Package (HCP), sometimes referred to as an aged care package, is a government-subsidised program designed to help older Australians access the support they need to live well at home for longer. At Trilogy Care, we specialise in making this process simple, empowering individuals to take control of their care through flexible, affordable options.

Understanding a Home Care Package

A Home Care Package provides coordinated services that support your health, safety, and daily living. Funded by the Australian Government, this program assists with everything from personal care and domestic help to allied health and nursing support.

There are four levels of HCPs, ranging from basic to high care needs. The level you receive is based on an assessment by the Aged Care Assessment Team (ACAT).

What's included in an aged care package?

Your Home Care Package, also known as an aged care package, can include:

  • Personal care (e.g., help with showering and dressing)
  • Domestic support (e.g., cleaning, cooking)
  • Allied health services (e.g., physio, podiatry)
  • Nursing services
  • Transport assistance
  • Equipment and home modifications

With Trilogy Care, you can choose how your funding is spent and who provides your care—giving you complete control and value.

Why choose Trilogy Care?

Trilogy Care is a leading self-managed provider that helps you maximise your Home Care Package funding. Whether you’re just getting started or switching providers, we support you with expert guidance, low fees, and transparent communication.

We make aged care simple, affordable, and tailored to your needs. You can read more about our services and pricing on our website.

So if you want to get started on you aged care package journey, give us a call on 1300 459 190 or contact us today.

What are the new service categories under Support at Home?

Support at Home service categories

With the transition from the Home Care Package program to the Support at Home program on 1 November 2025, one of the biggest changes is the introduction of three distinct service categories. These categories define how services are delivered and funded, helping to ensure that support is targeted to individual needs.

Here’s a closer look at the new clinical, independence, and everyday living service categories and what they mean for home care participants.

1. Clinical care: Supporting your health & wellbeing

This category focuses on specialised health services designed to maintain or improve a participant’s functional and cognitive abilities. It includes:

✅ Nursing care (e.g., wound care, medication management)
✅ Allied health services (e.g., physiotherapy, podiatry)
✅ Nutritional support (e.g., meal planning with a dietitian)
✅ Care management and restorative care planning

💡 Good news: Clinical care services are fully funded by the government, meaning participants will not have to pay out-of-pocket costs for these supports!

2. Independence support: Helping you live confidently

Independence Support services help with daily activities that enable seniors to remain active and engaged in their communities. This includes:

✅ Personal care (e.g., assistance with showering and dressing)
✅ Social support & community engagement (e.g., transport to appointments, companionship)
✅ Therapeutic services (e.g., occupational therapy, speech therapy)
✅ Respite care (support for carers to take a break)
✅ Assistive technology & home modifications (e.g., mobility aids, handrails)

💡 Participants contribute to the cost of these services based on their financial situation.

3. Everyday living support: Keeping your home safe and comfortable

This category covers essential services that maintain a clean and liveable home environment while supporting independence. Services include:

✅ Domestic assistance (e.g., cleaning, laundry, meal preparation)
✅ Home maintenance & minor repairs (e.g., fixing broken steps, changing light bulbs)
✅ Meal services (e.g., delivered meals, meal preparation)

💡 Everyday Living services require the highest participant contributions, with self-funded retirees paying up to 80% of the cost. This reflects the government’s approach to prioritising funding for health and independence-related services over general household tasks.

Benefits of the new service categories under Support at Home

The introduction of clinical care, independence support, and everyday living support under the Support at Home program provides several benefits for home care participants. These categories aim to ensure funding is better structured, targeted, and sustainable, improving access to essential services while maintaining flexibility for individual needs.

So, what are the benefits?

  1. More transparent and structured funding
  • Clear service categories help participants understand what services they are entitled to and how they are funded
  • Unlike Home Care Packages, where services were often grouped together, the new structure ensures funding is used efficiently based on health, independence, and daily living needs
  1. Fully funded clinical care for your health
  • No out-of-pocket costs for vital health services such as nursing, allied health, and restorative care
  • Supports early intervention and recovery by funding rehabilitation, wound care, and medication management, reducing hospital admissions
  1. Greater support for independence at home
  • Services such as personal care, therapy, transport, and respite enable seniors to stay active and engaged in their communities
  • Introduction of Assistive Technology & Home Modifications (AT-HM) funding makes mobility aids and home safety improvements more accessible
  • Co-contributions are income-based, ensuring affordability for pensioners while encouraging fairness in funding distribution
  1. New short-term funding options for urgent needs
  • The Restorative Care Pathway (up to $6,000 for 12 weeks) provides short-term allied health support to help regain strength and function
  • The End-of-Life Pathway (up to $25,000 for 12–16 weeks) ensures comfort and dignity for participants choosing to remain at home in their final months
  • By defining services into three distinct categories, the Support at Home program ensures participants receive the right support at the right time, promoting better health outcomes, greater independence, and long-term sustainability of home care funding

How will these categories affect you?

These changes will impact care recipients differently, depending on when you signed up for a Home Care Package.

If you’re a Grandfathered participant (were approved for a Home Care Package before 12 September 2024), your current care plan will transition into these new categories, but your fees and budget structure will remain unchanged.

If you’re a Transitional (were approved for a Home Care Package after 12 September 2024) or a new participant, your care services will be aligned with these categories, and your contributions will be based on the Support at Home fee framework.

Need support navigating the changes?

At Trilogy Care, we’re here to help you understand how these changes impact you and ensure your care plan meets your needs.

If you need more assistance, call us on 1300 459 190 or visit our website to learn more.

Understanding Support at Home eligibility with Trilogy Care

Support at Home eligibility Trilogy Care

Big changes are coming to aged care in Australia. From 1 November 2025, the current Home Care Package program will be replaced by a new, simpler system called Support at Home. This change is designed to make it easier for older Australians to access the care they need while continuing to live safely and independently at home.

If you or a loved one are currently receiving home care services or planning to apply, it’s important to understand what these changes mean — particularly when it comes to Support at Home eligibility and how you’ll be assessed.

What is the Support at Home program?

The Support at Home program is a government initiative to improve how aged care services are delivered in Australia. It will combine existing programs into one streamlined system, providing clear information about services, eligibility and funding.

Under this program, eligible older Australians will receive an individual support plan and a quarterly budget to access care and support services. If you are already receiving a Home Care Package, on the national waiting list, or receiving short-term restorative care, you will automatically transition to Support at Home without needing to reapply — unless your care needs change.

Who is eligible for Support at Home?

Support at Home eligibility is determined through a formal assessment process. From 1 July 2025, you may be eligible if you meet one of the following criteria:

  • You are over the age of 65
  • You are an Aboriginal or Torres Strait Islander person over the age of 50
  • You are over the age of 50 and at risk of homelessness

Once your eligibility is confirmed, an assessment will be conducted to understand your specific care needs and help determine the services and funding you require.

The single assessment system – how it works

A key part of the new program is the introduction of the Single Assessment System. This is one of the biggest improvements under Support at Home and will change how people are assessed for home care services.

From 1 November 2025, all assessments will be carried out by the Single Assessment Service using the Integrated Assessment Tool. This means you will no longer need to go through multiple assessment teams or agencies. The process will be clearer and faster, making it easier for you and your family to understand your Support at Home eligibility.

During your assessment, the SAS team will work closely with you to develop an individual support plan. This plan will outline your care needs, personal goals and available services. It will also determine your funding classification — ensuring the support you receive matches your assessed needs.

The introduction of the Single Assessment System is designed to reduce wait times, eliminate duplication, and make aged care services more accessible for older Australians.

How Trilogy Care is leading the way to Support at Home

At Trilogy Care, we’re committed to making this transition easy and stress-free for you and your family. We’ve been working alongside the aged care sector to prepare for these changes and ensure that our care recipients are supported every step of the way.

Our team will help you navigate the new system, understand your Support at Home eligibility, and make informed choices about your care. We believe in empowering older Australians and their families with the information they need to continue living safely and happily at home.

If you’d like to learn more about your eligibility or how we can support you under the new program, reach out to our friendly team via our contact form or call us on 1300 459 190.

Trilogy Care - Supporting your community

community managed partners

Access to quality Home Care Packages shouldn’t depend on where you live. Yet, for many older Australians in rural and regional areas, finding the right support can be a challenge. Trilogy Care’s Community Managed Partner Program is designed to change that—empowering local communities to take control of aged care services and ensuring residents receive the support they need to remain independent at home.

Bringing Home Care Packages to regional communities

The Community Managed Partner Program is a community-led approach to delivering Home Care Package services where larger providers may not operate. By partnering with local advocates and leaders, Trilogy Care helps establish self-sustaining aged care solutions tailored to each community’s unique needs.

How the program supports aged care communities

Locally delivered Home Care Packages
Trilogy Care works closely with community leaders to build and manage locally operated aged care services under Home Care Packages. This ensures older Australians can access the in-home support they need while staying connected to their local community.

Boosting local economies and social connections
By keeping aged care services within the community, the program creates local employment opportunities, retains funding locally, and reinvests surpluses into community-driven initiatives. This not only enhances care services but also strengthens the social and economic fabric of rural and regional towns.

Comprehensive support for Community Partners
Setting up a community-based aged care service can be complex. That’s why Trilogy Care assists with establishing not-for-profit entities, providing the tools and guidance needed to coordinate Home Care Package services effectively. From managing care plans to promoting health, safety, and independence, we ensure every community has the support it needs.

Ensuring no community is left behind

Many rural and regional areas struggle to attract Home Care Package providers, leaving residents with limited choices. Trilogy Care’s Community Managed Partner Program fills this gap by enabling communities to deliver aged care services locally, ensuring older Australians receive the high-quality, in-home care they deserve—no matter where they live.

If you’re interested in bringing sustainable Home Care Package services to your community, contact Trilogy Care today on 1300 459 190 or via our website to find out how we can support you.

Why more Australians are choosing in-home care over residential aged care

in-home care over residential aged care

For many older Australians and their families, choosing the right care option can be a challenging decision. While residential aged care has long been considered the default choice, in-home care is becoming an increasingly popular alternative—allowing older people to receive professional support while staying in the comfort of their own home.

With greater flexibility, independence, and emotional well-being, in-home care is proving to be a preferred option for those who want to maintain their lifestyle while receiving the care they need.

The comfort of home matters

Home is more than just a place to live—it’s where we feel safe, surrounded by familiar routines, personal belongings, and cherished memories. The thought of leaving that behind for an aged care facility can be daunting for many older Australians.

With in-home care, individuals can continue to live in a space they know and love, maintaining their daily routines while receiving tailored support that fits their lifestyle. Whether it’s waking up at their usual time, relaxing in their favourite chair, or staying close to neighbours and family, being at home contributes to emotional and physical well-being.

Care that fits your needs

One of the biggest advantages of in-home care is that it’s completely tailored to individual needs. Unlike residential aged care, which operates on standardised schedules and shared resources, in-home care provides one-on-one support that evolves as needs change.

From assistance with daily tasks like cooking and personal care to more specialised support for health conditions, in-home care ensures that individuals receive exactly the help they need—nothing more, nothing less. This flexibility allows for better care outcomes and a higher quality of life.

A more affordable option

Cost is often a major consideration when choosing between in-home care and residential aged care. While the upfront costs of in-home care might seem high, it often becomes a more cost-effective solution in the long run.

Instead of paying for a full suite of services (as is required in residential aged care), in-home care allows individuals to choose only the services they need, making it a more budget-friendly and customisable option. Plus, with government funding and Home Care Packages available in Australia, in-home care is more accessible than many people realise.

Maintaining strong family connections

One of the biggest concerns about residential aged care is that it can sometimes create distance between individuals and their families. Visiting hours, structured schedules, and location constraints can make regular visits more challenging.

With in-home care, families can stay actively involved in their loved one’s care—whether it’s through frequent visits, participating in daily activities, or being part of the care planning process. This ongoing involvement helps maintain strong emotional bonds and ensures older Australians continue to feel connected and supported.

Enhanced emotional and mental well-being

Moving into residential aged care can be an emotional adjustment. It’s not uncommon for older Australians to experience feelings of isolation, anxiety, or loss of independence when transitioning to a facility-based setting.

In-home care helps preserve a sense of normalcy and stability. Being surrounded by familiar faces, cherished belongings, and the comforts of home contributes significantly to emotional well-being. Additionally, maintaining a level of independence—whether it’s choosing their daily routine or staying involved in their community—can boost self-esteem and mental health.

Trilogy Care will support you

Every person’s care journey is unique, but for many Australians, in-home care is the best way to stay independent, comfortable, and connected while receiving the support they need.

If you’re exploring aged care options for yourself or a loved one, Trilogy Care is here to help. Give us a call on 1300 459 190 or visit our website to learn more about how in-home care can work for you.