What is the role of the care team in your Home Care Package?

care team care partner care coordinator

When you begin your Home Care Package journey with Trilogy Care, you will be assigned a care partner or care coordinator from our care team. This depends on whether you are a Self Managed or Self Managed PLUS care recipient. Their role is to ensure you receive the highest quality care and support as a Home Care Package recipient.

What are care partners and care coordinators?

Your care partner is your dedicated point of contact at Trilogy Care. They are here to support you with any questions, concerns, or issues related to your care. If they are unable to assist directly, they will connect you with the right person or team to help.

When should you contact your care partner?

Your care partner is available whenever you need support. Their priority is to ensure you receive the care you need at the highest standard.

Reach out if you have any questions about:

No matter the concern—big or small—don’t hesitate to get in touch.

When will your care partner contact you?

Your care partner will check in every three to four months. These regular check-ins help us ensure you haven’t experienced any injuries, accidents, or other issues we may not be aware of.

It’s also a great opportunity to bring up any concerns that may not have felt urgent but still deserve attention.

What else does the care team do?

When not speaking directly with care recipients, the care team works behind the scenes to:

  • Manage invoices
  • Track spending to help you stay within your budget
  • Update confidential records to keep everything current

What happens if my care partner and I disagree?

Occasionally, you and your care partner may have differing views on certain care decisions. Trilogy Care must provide services in line with government regulations, which may mean we cannot approve funding for certain items based on these guidelines. This may be escalated to senior team members if required.

While care partners will always strive to assist where possible, they are bound by the rules of the Home Care Package program.

Call the care team whenever you need!

Your care partner is here to support your wellbeing, lifestyle, and health. If you need assistance, reach out anytime—they’re ready to help. If you have general questions about Trilogy Care, or are not yet a care recipient with us, give our friendly team a call on 1300 459 190 or contact us via our website.

The top six benefits of sleep for older Australians

World Sleep Day benefits of sleep

Getting a proper night’s rest is essential for everyone, but it’s particularly important for older Australians. The Australian Institute of Health and Welfare recommends that people over the age of 65 aim for 7-8 hours of sleep each night. Beyond the regular benefits of improved energy, better judgement, and enhanced physical health, sleep plays a vital role in overall well-being as we age.

Here are the top six benefits of quality sleep for older Australians:

1. Improved heart health

A consistent and healthy sleep schedule is crucial for maintaining cardiovascular health. With heart disease being one of the leading causes of death in Australia, ensuring you get enough rest each night can help support a healthy heart and reduce the risk of complications.

2. Appetite regulation

As we age, maintaining a balanced diet and a good appetite can become more challenging. Sleep plays a key role in regulating appetite and metabolism, helping to keep hunger signals in check and prevent overeating or undereating.

3. Reduced stress levels

A lack of sleep can increase stress levels, leading to a cycle of sleeplessness and heightened anxiety. Managing stress effectively is key to better sleep quality. If stress is keeping you awake, check out these tips for stress management to help you unwind.

4. Lower risk of falls

Fatigue from insufficient sleep can increase the risk of falls, which is a major concern for older Australians. Studies show that tiredness is strongly linked to balance and mobility issues, making quality sleep essential for fall prevention.

5. Stronger immune system

Sleep is when the body repairs itself, fighting off illnesses and recovering from injuries. Older individuals are more susceptible to infections, and a lack of sleep can further weaken the immune system, making it harder to stay healthy.

6. Better mental health

Poor sleep is linked to serious mental health problems, including depression and anxiety. Chronic sleep deprivation can also contribute to memory issues and cognitive decline. Prioritising rest can lead to a better mood, clearer thinking, and improved overall well-being.

How Trilogy Care can help

At Trilogy Care, we understand the importance of quality sleep in maintaining good health. That’s why we incorporate sleep and overall well-being into the personalised care plans we create for new care recipients.

If you’d like to learn more about how Trilogy Care can help you get better rest or improve your health in other ways, call our friendly team on 1300 459 190 or contact us via our website.