Mackay – community and choice through Support at Home

At Cascade Gardens in Mackay, Support at Home is turning everyday care into something more personal, more social, and better value. Through Trilogy Care’s self-managed model, older Australians decide who supports them, how services are delivered, and how their budget is used.

Support at Home in Mackay

Support at Home funding can cover essentials such as domestic support, transport, and food preparation. That flexibility helps clients stretch their budgets further by engaging trusted local services - and keeping more care hours in the week where they matter.

Maureen, a longtime resident, shares:
“The most lovely part of the week, next to when my daughter calls and takes me out, is when we all hop on the bus and head down to the foreshore for a walk and a cuppa. We laugh the whole way there.”

Residents at Cascade Gardens are also teaming up to pool care hours for shared transport and activities. Coordinating services as a group reduces costs for everyone and increases the number of hours available for support.

Village owner benefits

Village owners are seeing the benefits too. By partnering with Trilogy Care, they can help residents stay safe and well, avoid injury, and remain comfortable in the homes and communities they love. Food preparation support is a strong example: with help in the kitchen, residents eat better and manage daily life with less stress.

Trilogy Care can assist

Trilogy Care helps clients activate every dollar of their funding each quarter, successfully delivering more support from the same budget, greater choice and control, and less complexity.

To learn how your village could benefit from a self-managed care model under Support at Home, contact Trilogy Care on 1300 459 190 or visit trilogycare.com.au.