Aged care in Australia has entered a new era — and for many older Australians and their families, understanding the Support at Home program can be complex. Whether you moved across from the former Home Care Package (HCP) program or are new to aged care, a Trilogy Care information session could be perfect for you. To cut through the confusion, Trilogy Care is running a series of free aged care information sessions across the country. These sessions are designed to help you understand how the system works today — and give you the tools to manage your aged care journey with clarity and confidence. Whether you're receiving support yourself or helping a loved one, attending a Trilogy Care roadshow can make all the difference.
What changed under Support at Home?
The Support at Home program replaced the Home Care Package program on 1 November 2025. That change brought:- Quarterly budgets instead of daily subsidies
- New client categories (Hybrid and Grandfathered)
- Revised pricing and service models
- Personal contributions based on income and classification
- A shift in how services are defined and accessed
- It’s a big shift — and understanding the new rules is crucial for getting the most from your funding
What is a Home Care Package?
Before we look at what changed, it helps to understand the former system. Home Care Packages (HCPs) were government-subsidised care programs designed to help older Australians stay in their own homes for longer. They offered different levels of support, from basic help with daily tasks to more complex care services. By attending a Trilogy Care session, you’ll gain a clearer understanding of:- How Home Care Packages worked
- What types of services they include
- What changed under Support at Home
- How to make the most of your funding — now and into the future
Learn what applies to you
One of the most valuable parts of attending a Trilogy Care event is gaining a clear understanding of the difference between Hybrid clients and Grandfathered clients — and why it matters. You’ll walk away knowing:- How the Support at Home program works in practice
- What your client type means for your fees and funding
- What you can and can’t spend your care budget on
- How to manage your quarterly budget confidently
- What to do if your care needs change
Who should attend a Trilogy Care information session?
These aged care events are ideal for:- Older Australians receiving aged care services at home
- Those who would like to know more about the Support at Home program
- Clients recently approved or reassessed under Support at Home
- Carers, family members or representatives
- Anyone who wants clear, practical advice — without the jargon
