More value
Low fees mean more care hours for you
Submit expense reimbursement requests
Submit and manage billing information
Provider registration and workforce details
Share your experience and suggestions
Report incidents and safety concerns
Request time off and leave applications
Submit privacy-related complaints

Choose Trilogy Care today to fast-track your support so you can start receiving care sooner
Enjoy more value, choice and freedom to live life on your terms. With some of the lowest fees in the industry, more of your funding goes directly to the care and support you need. There are no hidden costs and no surprises. You receive transparent pricing and personalised service tailored to you.
At Trilogy Care, you remain in control, choosing the services and providers that best fit your lifestyle without being locked into restrictive agreements. Our team ensures a simple and stress-free experience, with fast approvals, easy onboarding, and dedicated support at every step. More value, more choice, and more freedom because home care should be about you.
SM15% | FC26% | |
|---|---|---|
CARE MANAGEMENT Dedicated care partner Care plan Budget plan Periodic care plan reviews | ||
CLINICAL SUPPORT Access to our in-house team of nursing staff (phone support) Clinical escalation support | ||
FUNDING ADMINISTRATION Paying invoices Reimbursements Monthly statements | ||
WORKFORCE COMPLIANCE SUPPORT Police checks Insurance checks Qualification checks | ||
TRILOGY CARE PORTAL ACCESS Dashboard access to care plan, services, budgets and invoices | ||
DEDICATED CARE COORDINATION Dedicated care coordinator Registration support Assessment and documentation support | ||
WORKER SOURCING AND ENGAGEMENT Source and onboard care workers Screen for skills and values Confirm avaiability and rates Book and manage selected workers | ||
HIGH NEEDS COORDINATION Supports clients with complex, multi-disciplinary needs |
SM = Self Managed
FC = Fully Coordinated
My Aged Care can be a difficult process to navigate on your own. At Trilogy Care, we help guide you through each step of the journey. Follow the steps below to start self-managing your Home Care Package as soon as possible.
Our team will help you understand how you can confidently self manage your Home Care Package.
We will listen to your care and lifestyle needs to design a care plan and budget that suits your individual needs.
Organise your care workers and support services inline with your care plan and start scheduling your care services.
Start receiving services! We work alongside you to manage your package administration and budget.
