The Australian Government Aged Care Assessment Team (ACAT) will conduct a comprehensive assessment of your situation, lifestyle, and health, to identify where you need help with daily tasks, and to recommend the right services which meet your needs. During the COVID-19 pandemic, most ACAT assessments are conducted over the phone or through video.

This assessment is completed to understand whether you are suitable for short-term care options or a Home Care Package (and what level). You should receive the results of your ACAT assessment within 2-6 weeks. If you are deemed eligible for a Home Care Package, you will go into the National Priority System and will be assigned a Home Care Package when one becomes available.

If you need more help, check out our comprehensive guide on what happens during an ACAT assessment.