What is OPAN and aged care advocacy?

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If you’re navigating aged care in Australia, knowing your rights is essential — and that’s where OPAN, aged care advocacy, and Trilogy Care can help. The Older Persons Advocacy Network (OPAN) provides free, independent support to older Australians receiving government-funded care, while Trilogy Care empowers clients to understand their advocacy options, manage their funding, and speak up with confidence.

What is OPAN?

OPAN (Older Persons Advocacy Network) is a national service funded by the Australian Government. It offers free, confidential, and independent advocacy services to people accessing aged care through programs like Home Care Packages, the Support at Home program or residential care.

Whether you’re at home receiving aged care, helping a parent navigate the system, or preparing for a care assessment — OPAN is here to ensure your voice is heard and your rights are protected.

What is aged care advocacy?

Aged care advocacy is the process of supporting older Australians to understand their rights, raise concerns, and make informed choices about their care.

Aged care advocates provide:

You can advocate for yourself — or work with someone who advocates with or on your behalf.

Trilogy Care and aged care advocacy

At Trilogy Care, we believe every client should feel informed, empowered and confident when navigating aged care. While we’re not a formal advocacy organisation, we actively encourage the use of aged care advocacy services like OPAN.

Our team helps clients:

  • Understand how their Home Care Package and Support at Home funding works
  • Identify when they might benefit from independent advocacy
  • Connect with aged care advocates such as those at OPAN when needed

We’re here to provide clarity and support — so our clients feel equipped to speak up, ask questions and make decisions that work for them.

When should you contact OPAN?

You can contact aged care OPAN services if:

  • You’re unsure about your rights in aged care
  • You’re unhappy with the care you or a loved one is receiving
  • You’ve experienced elder abuse or neglect
  • You want help navigating assessments, fees, or service changes
  • You need support to resolve a complaint

OPAN advocates will listen, provide advice, and support you to take action. Their services are always free and independent of any aged care provider.

Aged care advocates are crucial

Aged care can be complex — but you don’t have to navigate it alone. With support from aged care advocates, you can feel confident, informed and empowered at every stage.

Whether you need independent advocacy from OPAN or tailored guidance through Trilogy Care advocacy, support is available to help you get the most from your care experience.

Support at Home delay explained: What the November update means for you

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On 4 June 2025, the Australian Government announced a Support at Home delay. The program will now commence on 1 November 2025, instead of the original 1 July start date. This aged care delay gives clients, families, and providers more time to prepare. Here’s what the Support at Home November update means for you.

1. When does Support at Home start?

The Support at Home program will now start on 1 November 2025. This new date follows a brief deferral from the original 1 July 2025 start. The current Home Care Packages (HCP) program will continue until 31 October 2025, ensuring there’s no disruption to your care.

2. Why was Support at Home delayed?

The program was delayed until November in order to give older people, their families, and providers more time to prepare. The government listened to sector feedback and made the decision to ensure the transition is safe, well-managed, and supports everyone involved. It’s a positive move that puts client care first.

3. Is the delay good for aged care clients?

Yes, the short delay to the aged care reform is good for clients. It gives you and your family more time to understand the upcoming Support at Home changes and feel confident about what’s coming. It also allows providers like Trilogy Care – who are already well prepared – to continue refining support systems and resources. This means you’ll be even better supported when the program begins on 1 November 2025.

4. What does the extra time allow Trilogy Care to do?

The extra time allows Trilogy Care to fine-tune our systems, train our team, and work closely with you to prepare for Support at Home November. We’re reviewing every client’s care plan to make sure it transitions effectively under the new model, and we’ll continue to share updates and support you every step of the way.

5. Will there be more changes to the aged care legislation?

Yes, the government is continuing to finalise key details of the new Aged Care Rules, which support the operation of the new Act. These updates are expected in the coming months, and we’ll keep you informed about any changes that might affect your care or services. Trilogy Care is across all Support at Home November developments, so you don’t need to worry.

6. Will Home Care Packages continue during the delay?

Yes, Home Care Packages (HCPs) will continue until 31 October 2025. You’ll keep receiving your care, funding, and support as usual. There are no changes to your services or fees during this period, and you don’t need to do anything differently.

7. Will my fees change because of the delay?

No, your current fee arrangements will stay the same until 31 October 2025. If you are a grandfathered client, the ‘no worse off’ principle will apply beyond 1 November 2025.

If you are a hybrid client, you will transition to the new contribution framework on 1 November 2025. Trilogy Care will explain how this affects you before the transition.

8. Will my care or services change before Support at Home begins?

No, there will be no changes to your current services before 1 November 2025. You’ll continue receiving the same support through your Home Care Package, with the same funding and arrangements in place. If your care needs change, your care partner will review your care plan and discuss any necessary updates with you.

9. Do I need to do anything right now?

No, you don’t need to take any action at this stage. Trilogy Care will handle all the changes behind the scenes and will keep you informed. We’ll reach out to discuss any further Support at Home updates that affect your funding or services well before anything changes.

10. Will I lose my unspent Home Care Package funds?

No, your unspent funds will not be lost. You will be able to carry over unspent Home Care Package funds into the Support at Home program. However, rollover will be subject to new rules and limits under the Support at Home model. We will explain these conditions to you once the government releases the final rules.

11. What if I’m waiting for a higher-level package?

If you’re already on the national waitlist for a higher-level package, that won’t change. You’ll continue moving through the queue under the current system. If your new level is approved after 1 November 2025, you’ll move to that new funding level under Support at Home, and your protections (like grandfathering) will still apply if you’re eligible.

Reach out to Trilogy Care for more information

If you have questions about how the Support at Home delay may affect you, or if you’d like support reviewing your care plan, we’re here to help.

You can reach out to your care partner or care coordinator directly or contact our friendly team on 1300 459 190 or info@trilogycare.com.au

We’ll continue to provide updates as more information becomes available. At Trilogy Care, our priority is to ensure you feel confident, informed, and supported—every step of the way.

Support at Home terms you need to know

Support at Home terminology Support at Home wording Home Care Package to Support at Home

The aged care system in Australia is evolving, with the Home Care Packages (HCP) program set to be replaced by the Support at Home program from 1 November 2025. As we prepare for this significant transformation, one of the most noticeable updates is the shift in terminology and wording to allow the new Support at Home terms to be represented accurately. These changes reflect a deeper structural reform designed to improve transparency, standardisation, and client-focused care.

If you’re wondering what this means for you or your loved ones, here’s a clear breakdown of the key Support at Home terminology and how it differs from what we’ve known under the current Home Care Package system.

Note that in some instances, Trilogy Care has used alternative terminology to the government, as we prefer to use terms that most accurately represent the services we offer and the people we engage.

Home Care Packages vs Support at Home: Key terminology shifts

Here’s a side-by-side look at the most important changes in aged care terms:

Home Care Packages (Old term)Support at Home (New term)What’s changed?
Care recipientClientTrilogy Care customers were previously known as care recipients, but will now be referred to as clients
Aged Care Assessment Team (ACAT)Aged Care Assessment / Single Assessment System (SAS)A new assessment system has been created, designed to work more efficiently
Daily SubsidyQuarterly BudgetFunding now arrives quarterly instead of daily
Inclusions and exclusionsService list and AT-HM ListThe categories of items have been updated into defined lists of services, assistive technology and home modification items.
Restorative Care PathwayShort-term restorative careA new pathway for providing intensive allied health services
Funding Levels 1–4Classification Levels 1-8 with 3 short-term classificationsIncludes 8 new Support at Home tiers with 3 short-term classifications
Flexible ServicesServices fall into 3 categories: Clinical, Independence, and Everyday LivingAll services now fall under a defined category
Means assessmentIncome and assets assessmentAn assessment of a client’s income and assets to determine the client contribution rate. The new term reflects the new system more accurately.
Income Tested Care Fee, ITFClient ContributionThis change is made to reflect what the fee represents more accurately
Home Care agreementClient agreementThis change has been made to reflect the new system rather than the Home Care Package system
New termTransitional clientA collective term for Hybrid and Grandfathered clients – those who were previously on the Home Care Package program
New termHybrid clientRefers to Home Care Package recipients who were approved for a Home Care Package between 13 September 2024 and 30 June 2025 (inclusive).  
New termGrandfathered clientRefers to Home Care Package recipients who, on 12 September 2024, were receiving a Home Care Package, on the National Priority System, or assessed as eligible for a package.  
New termNew clientClients that are new to the Support at Home program and never received Home Care Package services.

What do these aged care changes mean for you?

Whether you’re a grandfathered client, hybrid client, or new client, the aged care changes under Support at Home will impact the way your services are planned and funded.

  • More predictable funding: Quarterly budgets replace the daily subsidy model
  • Greater transparency: Fees and services are more clearly defined and categorised
  • Access to dedicated funding pools: Assistive Technology and Home Modifications have separate funding allocations and rules
  • Stronger planning tools: The role of your Care Partner is designed to support you holistically—not just administratively

Why are these terminology changes important?

The new Support at Home terminology isn’t just for show—it demonstrates a change in how aged care is delivered and managed. The language used now reflects a more structured, transparent, and accountable system that empowers older Australians to remain independent in the home they love for longer.

Whether you’re currently receiving services or newly entering aged care, understanding the new wording and terminology will help you navigate the system with confidence.

Stay informed with Trilogy Care

At Trilogy Care, we’re here to guide you through every step of the transition to the Support at Home program. Our team is committed to helping you understand what these aged care changes mean and ensuring your care remains aligned with your evolving needs.

Have questions? Contact us today on 1300 459 190 to discuss how the Support at Home changes may affect you.

How will Support at Home impact remote and regional clients?

Support at Home regional clients rural aged care regional communities

The upcoming Support at Home program is set to reshape aged care for older Australians—especially those living in regional, rural, and remote communities. With a strong emphasis on equity, independence, and local service access, the new model aims to ensure that where you live doesn’t limit the care you receive.

A $600 million investment in rural aged care

In a major step forward, the Australian Government has committed $600 million to support aged care providers delivering services in rural and remote areas, as well as to people from diverse backgrounds. The funding is designed to:

  • Strengthen the financial viability of providers in hard-to-reach locations
  • Ensure continuity of care for older people already receiving support
  • Introduce two-year thin market grants, available from 1 November 2025, to help providers continue operating in less populated areas

This initiative reflects the government’s recognition that rural aged care services require dedicated investment and flexible solutions.

What’s changing in Support at Home?

Launching on 1 November 2025, the Support at Home program replaces existing in-home care models with a more tailored, nationally consistent system. For those living in regional and rural areas, key improvements include:

  • Earlier access to support like allied health, assistive technology, and home modifications
  • Fairer budgets, with eight care levels matched to individual needs
  • Affordable contributions, set by the government—not providers
  • Simplified access, with a single, streamlined assessment process
  • Dedicated funding for home modifications and equipment through the Assistive Technology & Home Modifications (AT-HM) Scheme

For regional and rural clients, this means more consistent access to the care they need, when they need it—delivered by providers who are better supported to serve their communities.

A fairer future for regional aged care

Together, these changes mark a clear shift toward a more responsive and equitable aged care system. Older Australians living in regional and rural areas can expect:

With the Support at Home program, the future of regional aged care is more secure, more accessible, and more person-centred than ever before.

Trilogy Care is leading the Support at Home transition

At Trilogy Care, we’re proud to be at the forefront of the transition to Support at Home—working closely with our clients, their families, and local providers to make sure every older Australian receives the care they deserve, no matter where they live. From navigating funding changes to tailoring in-home supports that meet individual needs, we’re here to make the shift smooth, simple, and stress-free.

If you or someone you know is living in a regional or rural area and wants to learn more about the future of aged care, give us a call today on 1300 459 190—we’re here to help you stay independent, supported, and confident at home.

Note, the information contained in this article is subject to change as the government refines the terms of the new program.

Support at Home: The facts

Support at home information Support at Home help

From 1 November 2025, aged care at home in Australia is changing. The government will roll out a new model called Support at Home, replacing the existing Home Care Packages (HCP) program. If you need Support at Home information, you’re in the right place. 

The new system promises to deliver more flexibility, better access to care, and a stronger focus on individual needs — but for many older Australians, the details still feel vague.

That’s where Trilogy Care comes in.

We’re making sense of the new system so you don’t have to. Here are the key facts to help you understand what’s coming — and how we’ll support you through it.

What is Support at Home?

Support at Home is the government’s new way of delivering care to help older Australians live independently at home for longer. While it aims to make care more consistent and transparent, many questions remain around how it will work in practice.

What we do know:

  • It will replace the Home Care Packages program from 1 November 2025
  • A new national service list will standardise what’s included
  • Budgets will move to a quarterly structure, replacing daily subsidies
  • Individual contributions will be more closely tied to services used

If you’re after clear, trustworthy Support at Home information — you’re in the right place.

How does the funding work?

The new program will introduce quarterly budgets, giving you more structure and predictability in how your care is funded.

  • You’ll receive four equal payments per year
  • Up to $1,000 or 10% of unused funds can roll over each quarter
  • A fixed 10% of each quarter’s budget goes toward care management
  • The rest is yours to spend on eligible services, equipment, and supports

What will you pay?

Grandfathered care recipients
If you were receiving or waiting on a package before 12 September 2024, you’ll transition to Support at Home with minimal changes to your current fee arrangements. You’ll continue to pay the same — or possibly less. Your exact contribution will be confirmed by Services Australia after the program begins.

 Transitional care recipients
If you were assessed after 12 September 2024, new fee rules apply. From 1 November 2025, your contribution will depend on your income, assets and the services you receive. Services Australia will provide your individual contribution details once the program is underway.

What’s staying the same?

  • You don’t need to reapply or undergo a new assessment
  • You’ll still have a dedicated provider — and you can choose to stay with Trilogy Care
  • The way your services are delivered

Where can I get Support at Home information?

At Trilogy Care, we’re already supporting care recipients to prepare for Support at Home. While the government’s program may still feel unclear, our team is focused on making it practical, understandable and personal.

When it comes to Support at Home help, we’re the ones to call.

  • We translate the fine print into real advice
  • We ensure your care continues smoothly
  • We explain your options clearly — no jargon, no guesswork

You don’t have to figure this out alone. Visit trilogycare.com.au, speak to your care partner, or connect with us directly on 1300 459 190.

Need Support at Home facts you can rely on? Trilogy Care is your trusted guide through the change.

Please note, this information is subject to change.

What are the new service categories under Support at Home?

Support at Home service categories

With the transition from the Home Care Package program to the Support at Home program on 1 November 2025, one of the biggest changes is the introduction of three distinct service categories. These categories define how services are delivered and funded, helping to ensure that support is targeted to individual needs.

Here’s a closer look at the new clinical, independence, and everyday living service categories and what they mean for home care participants.

1. Clinical care: Supporting your health & wellbeing

This category focuses on specialised health services designed to maintain or improve a participant’s functional and cognitive abilities. It includes:

✅ Nursing care (e.g., wound care, medication management)
✅ Allied health services (e.g., physiotherapy, podiatry)
✅ Nutritional support (e.g., meal planning with a dietitian)
✅ Care management and restorative care planning

💡 Good news: Clinical care services are fully funded by the government, meaning participants will not have to pay out-of-pocket costs for these supports!

2. Independence support: Helping you live confidently

Independence Support services help with daily activities that enable seniors to remain active and engaged in their communities. This includes:

✅ Personal care (e.g., assistance with showering and dressing)
✅ Social support & community engagement (e.g., transport to appointments, companionship)
✅ Therapeutic services (e.g., occupational therapy, speech therapy)
✅ Respite care (support for carers to take a break)
✅ Assistive technology & home modifications (e.g., mobility aids, handrails)

💡 Participants contribute to the cost of these services based on their financial situation.

3. Everyday living support: Keeping your home safe and comfortable

This category covers essential services that maintain a clean and liveable home environment while supporting independence. Services include:

✅ Domestic assistance (e.g., cleaning, laundry, meal preparation)
✅ Home maintenance & minor repairs (e.g., fixing broken steps, changing light bulbs)
✅ Meal services (e.g., delivered meals, meal preparation)

💡 Everyday Living services require the highest participant contributions, with self-funded retirees paying up to 80% of the cost. This reflects the government’s approach to prioritising funding for health and independence-related services over general household tasks.

Benefits of the new service categories under Support at Home

The introduction of clinical care, independence support, and everyday living support under the Support at Home program provides several benefits for home care participants. These categories aim to ensure funding is better structured, targeted, and sustainable, improving access to essential services while maintaining flexibility for individual needs.

So, what are the benefits?

  1. More transparent and structured funding
  • Clear service categories help participants understand what services they are entitled to and how they are funded
  • Unlike Home Care Packages, where services were often grouped together, the new structure ensures funding is used efficiently based on health, independence, and daily living needs
  1. Fully funded clinical care for your health
  • No out-of-pocket costs for vital health services such as nursing, allied health, and restorative care
  • Supports early intervention and recovery by funding rehabilitation, wound care, and medication management, reducing hospital admissions
  1. Greater support for independence at home
  • Services such as personal care, therapy, transport, and respite enable seniors to stay active and engaged in their communities
  • Introduction of Assistive Technology & Home Modifications (AT-HM) funding makes mobility aids and home safety improvements more accessible
  • Co-contributions are income-based, ensuring affordability for pensioners while encouraging fairness in funding distribution
  1. New short-term funding options for urgent needs
  • The Restorative Care Pathway (up to $6,000 for 12 weeks) provides short-term allied health support to help regain strength and function
  • The End-of-Life Pathway (up to $25,000 for 12–16 weeks) ensures comfort and dignity for participants choosing to remain at home in their final months
  • By defining services into three distinct categories, the Support at Home program ensures participants receive the right support at the right time, promoting better health outcomes, greater independence, and long-term sustainability of home care funding

How will these categories affect you?

These changes will impact care recipients differently, depending on when you signed up for a Home Care Package.

If you’re a Grandfathered participant (were approved for a Home Care Package before 12 September 2024), your current care plan will transition into these new categories, but your fees and budget structure will remain unchanged.

If you’re a Transitional (were approved for a Home Care Package after 12 September 2024) or a new participant, your care services will be aligned with these categories, and your contributions will be based on the Support at Home fee framework.

Need support navigating the changes?

At Trilogy Care, we’re here to help you understand how these changes impact you and ensure your care plan meets your needs.

If you need more assistance, call us on 1300 459 190 or visit our website to learn more.

Understanding Support at Home eligibility with Trilogy Care

Support at Home eligibility Trilogy Care

Big changes are coming to aged care in Australia. From 1 November 2025, the current Home Care Package program will be replaced by a new, simpler system called Support at Home. This change is designed to make it easier for older Australians to access the care they need while continuing to live safely and independently at home.

If you or a loved one are currently receiving home care services or planning to apply, it’s important to understand what these changes mean — particularly when it comes to Support at Home eligibility and how you’ll be assessed.

What is the Support at Home program?

The Support at Home program is a government initiative to improve how aged care services are delivered in Australia. It will combine existing programs into one streamlined system, providing clear information about services, eligibility and funding.

Under this program, eligible older Australians will receive an individual support plan and a quarterly budget to access care and support services. If you are already receiving a Home Care Package, on the national waiting list, or receiving short-term restorative care, you will automatically transition to Support at Home without needing to reapply — unless your care needs change.

Who is eligible for Support at Home?

Support at Home eligibility is determined through a formal assessment process. From 1 July 2025, you may be eligible if you meet one of the following criteria:

  • You are over the age of 65
  • You are an Aboriginal or Torres Strait Islander person over the age of 50
  • You are over the age of 50 and at risk of homelessness

Once your eligibility is confirmed, an assessment will be conducted to understand your specific care needs and help determine the services and funding you require.

The single assessment system – how it works

A key part of the new program is the introduction of the Single Assessment System. This is one of the biggest improvements under Support at Home and will change how people are assessed for home care services.

From 1 November 2025, all assessments will be carried out by the Single Assessment Service using the Integrated Assessment Tool. This means you will no longer need to go through multiple assessment teams or agencies. The process will be clearer and faster, making it easier for you and your family to understand your Support at Home eligibility.

During your assessment, the SAS team will work closely with you to develop an individual support plan. This plan will outline your care needs, personal goals and available services. It will also determine your funding classification — ensuring the support you receive matches your assessed needs.

The introduction of the Single Assessment System is designed to reduce wait times, eliminate duplication, and make aged care services more accessible for older Australians.

How Trilogy Care is leading the way to Support at Home

At Trilogy Care, we’re committed to making this transition easy and stress-free for you and your family. We’ve been working alongside the aged care sector to prepare for these changes and ensure that our care recipients are supported every step of the way.

Our team will help you navigate the new system, understand your Support at Home eligibility, and make informed choices about your care. We believe in empowering older Australians and their families with the information they need to continue living safely and happily at home.

If you’d like to learn more about your eligibility or how we can support you under the new program, reach out to our friendly team via our contact form or call us on 1300 459 190.

What is the AT-HM Scheme for care recipients?

AT-HM Scheme Support at Home

With the introduction of the Support at Home program, assistive technology and home modifications can be funded separately through the Assistive Technology and Home Modifications Scheme (AT-HM). As such, it’s important to understand the updated list of inclusions and exclusions under this scheme. 

Trilogy Care has created a list for you to refer to below. 

What are the inclusions?

The Department of Health and Aged Care has published a detailed list of items covered under the AT-HM Scheme. These inclusions fall into three main categories:

  • Low risk: Everyday products that are simple, low-cost, and do not require a prescription or customisation
  • Under advice: Low-risk items that may benefit from professional advice to ensure correct selection, installation, or more
  • Prescribed: Items requiring a prescription from a qualified health professional

Be aware of conditional inclusions

Some items are conditionally included, meaning they require additional eligibility criteria before funding is available. For example, some older individuals with incontinence may qualify for the Continence Aids Payment Scheme (CAPS) to cover costs. Once CAPS funding is exhausted, these items can then be purchased using the AT-HM Scheme.

What is excluded?

Items that cannot be funded through the AT-HM Scheme are classified as exclusions. These are divided into two categories:

  • Currently funded by others: Items already funded under other Support at Home streams (e.g., wound care products, funded under Nursing Care) or through other government programs (e.g., primary health care or specialised schemes)
  • Out of scope for participants: Includes general household expenses, workplace items, children’s items, and products for public transport use

For a comprehensive list of inclusions and exclusions, please visit the the Department of Health’s website.

Trilogy Care is committed to supporting you through these changes. If you have any questions or need assistance, don’t hesitate to contact your care partner. If you aren’t with Trilogy Care yet, contact us on 1300 459 190 or contact us via our website for assistance. 

Single Assessment System – How are aged care assessments changing?

The landscape of aged care in Australia is evolving with the introduction of the Single Assessment System (SAS), set to launch on 9 December 2024. This transformation follows the rollout of the Integrated Assessment Tool (IAT) in July and aims to improve the efficiency of home care assessments.

With the SAS workforce stepping in, the process for accessing government-funded in-home care will become more streamlined and standardised.

It’s important to note that current Home Care Package recipients awaiting re-assessment will not be impacted by these changes.

What is the Single Assessment System?

The SAS is designed to simplify aged care assessments by creating a unified pathway for all government-funded in-home care programs. This system replaces the existing ACAT and RAS frameworks, offering a more efficient and user-friendly experience.

What are the benefits of the Single Assessment System?

The SAS introduces several significant improvements over the former ACAT system, including:

  • Simplicity: Designed to be easier to navigate than the ACAT system
  • No repetition: Clients will only need to share their story once, removing repetitive questioning
  • Adaptability: Flexible enough to accommodate changing care needs without switching providers
  • Accessibility: Available in regional, rural, and remote areas, ensuring equitable access
  • Efficiency: Shorter wait times for assessments and quicker support

 

What does this mean for ACAT and RAS assessments?

The SAS is built to provide end-to-end support, covering both home support assessments (for the Commonwealth Home Support Program) and comprehensive assessments (for Home Care Packages). This means it will be used wherever possible instead of ACAT and RAS assessments.

What are the changes to assessments?

The introduction of the SAS will bring flexibility to how and where assessments are conducted. Key updates include:

  • Customised options: Assessments can be completed in-person, at home, or in a hospital setting
  • Continuity of care: You’ll be supported by the same organisation throughout the process, even as your care needs evolve
  • Streamlined reassessments: If reassessment is required, a new organisation may complete your first reassessment. However, all future reassessments will remain with the provider that completed your first assessment

Trilogy Care will guide you through the process

Navigating these changes can feel overwhelming, but Trilogy Care is here to help. We provide clear guidance and support to ensure you transition seamlessly into the Single Assessment System. If you have any questions about the SAS or concerns about the assessment process, our team is available to assist.

Learn more about the SAS on the Department of Health and Aged Care’s website, or contact us directly by calling 1300 459 190. You can also connect with us through our online contact form.

Important changes to the Support at Home program - annual caps

Support at Home annual caps

Important news was released today, 19 November, about the upcoming Support at Home program. Following strong resistance to the annual caps on cleaning and gardening from care recipients, their families, and aged care workers, the government has announced a change. The proposed annual caps have been removed from the aged care bill altogether. 

What does this mean for care recipients?

This is excellent news for care recipients, particularly those who heavily rely on cleaning and gardening services. The latest information indicates that annual caps will not be enforced on these services, allowing you to allocate funding as needed. 

For clients who are self-managing their Home Care Packages, this means you will continue to have the freedom and choice to select your support services as required for your current living situation. 

What else is changing?

As federal discussions continue around the Support at Home program, it is clear that more changes are needed. With the federal opposition suggesting 30 additional changes to the reform, more changes are likely on the way. 

One suggestion already made is greater transparency surrounding wait times for Home Care Packages and the Commonwealth Home Support Program. 

As always, the team here at Trilogy Care will keep you informed of the changes as we learn about them ourselves.