You can change Home Care Package provider at any time – simply call your current provider to cancel your service with them, then visit your My Aged Care Portal to reactivate your referral code and use it for your new provider. If you don’t want to speak to a provider, you can call My Aged Care on 1800 200 422.

Switching providers shouldn’t have to be stressful – follow our 5 Steps to Switch Home Care Package Providers for a seamless transition.