More value
Low fees mean more care hours for you
Submit expense reimbursement requests
Submit and manage billing information
Provider registration and workforce details
Share your experience and suggestions
Report incidents and safety concerns
Request time off and leave applications
Submit privacy-related complaints
My Aged Care can be a difficult process to navigate on your own. At Trilogy Care, we help guide you through each step of the journey. Follow the steps below to start self-managing your Home Care Package as soon as possible.
Our team will help you understand how you can confidently self manage your Home Care Package.
We will listen to your care and lifestyle needs to design a care plan and budget that suits your individual needs.
Organise your care workers and support services inline with your care plan and start scheduling your care services.
Start receiving services! We work alongside you to manage your package administration and budget.
Enjoy more value, choice and freedom to live life on your terms. With some of the lowest fees in the industry, more of your funding goes directly to the care and support you need. There are no hidden costs and no surprises. You receive transparent pricing and personalised service tailored to you.
At Trilogy Care, you remain in control, choosing the services and providers that best fit your lifestyle without being locked into restrictive agreements. Our team ensures a simple and stress-free experience, with fast approvals, easy onboarding, and dedicated support at every step. More value, more choice, and more freedom because home care should be about you.
See what our clients have to say
SM15% | FC26% | |
---|---|---|
CARE MANAGEMENT Dedicated care partner Care plan Budget plan Periodic care plan reviews | ||
CLINICAL SUPPORT Access to our in-house team of nursing staff (phone support) | ||
PACKAGE MANAGEMENT Payment of invoices Reimbursements Monthly statements | ||
WORKFORCE COMPLIANCE SUPPORT Police checks Insurance checks Qualification checks | ||
CARE COORDINATION Registration support Assessment and documentation support Source and book care workers Invoice management |
SM = Self Managed
FC = Fully Coordinated
Your care circle is made up of the people and professionals who help you live safely and independently at home. When you partner with Trilogy Care, you’re supported by a team who understand your needs, respect your choices, and help you stay in control of your care.
No matter where you are in your aged care journey, your care circle plays a vital role in supporting your wellbeing, independence and quality of life.
A strong care circle means you’re never navigating care alone. It brings together everyone involved in your support — from family to professionals — so that your care is coordinated, personalised and responsive to your changing needs.
At Trilogy Care, we believe good care starts with good relationships. We take the time to understand who’s in your circle and how we can work with them to deliver support that’s right for you.
Your care circle helps to:Click on the sections for more information
Click on the sections for more information
Join thousands of Australians who have discovered the freedom and control that comes with self-managing their Home Care Package with Trilogy Care.
The information provided on this website is for general informational purposes only and should not be considered professional advice regarding aged care services, Home Care Packages (HCP), or the Support at Home program. While we strive to ensure accuracy, aged care policies, government funding, and eligibility criteria are subject to change. We recommend consulting with a qualified aged care provider or government agency to obtain the most up-to-date information relevant to your situation.
Aged care services, including Home Care Packages and the Support at Home program, are designed to help older Australians maintain their independence while receiving necessary care. However, the availability, funding, and scope of services may vary based on individual assessments and government regulations. Users should verify details related to aged care programs, Home Care Package levels, and Support at Home funding with their provider or My Aged Care before making any decisions.
Eligibility for a Home Care Package or Support at Home funding is determined through an assessment process that considers individual care needs. Approval does not guarantee immediate access to services, as allocations depend on government guidelines and waiting lists. Additional costs, such as provider fees and personal contributions, may apply depending on financial circumstances and the level of aged care support required.
Please remember that all information related to aged care, Home Care Packages (HCP), or the Support at Home program on this website is subject to change outside of Trilogy Care’s control. By using this site, you acknowledge that you should seek professional advice before acting on any information about aged care services. We encourage users to conduct independent research and speak with an accredited aged care provider to ensure they receive accurate guidance tailored to their needs.
At Trilogy Care, we always strive to be the best Self Managed Home Care provider for all of our care recipients.
Information on aged care, HCP, and Support at Home is subject to change
Eligibility for a Home Care Package or Support at Home is determined by assessment
Funding availability and service access may vary based on government regulations
Additional costs such as provider fees and personal contributions may apply
Users should verify aged care information with My Aged Care or a qualified provider
While Trilogy Care does its best to maintain current information, it is not responsible for any outdated or inaccurate details on this website