More value
Low fees mean more care hours for you
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How Trilogy Care works
My Aged Care can be a difficult process to navigate on your own. At Trilogy Care, we help guide you through each step of the journey. Follow the steps below to start self-managing your Home Care Package as soon as possible.
1
Contact Trilogy Care
Our team will help you understand how you can confidently self manage your Home Care Package.
2
Care planning
We will listen to your care and lifestyle needs to design a care plan and budget that suits your individual needs.
3
Find care workers
Organise your care workers and support services inline with your care plan and start scheduling your care services.
4
Get started
Start receiving services! We work alongside you to manage your package administration and budget.
Why choose Trilogy Care?
Enjoy more value, choice and freedom to live life on your terms. With some of the lowest fees in the industry, more of your funding goes directly to the care and support you need. There are no hidden costs and no surprises. You receive transparent pricing and personalised service tailored to you.
At Trilogy Care, you remain in control, choosing the services and providers that best fit your lifestyle without being locked into restrictive agreements. Our team ensures a simple and stress-free experience, with fast approvals, easy onboarding, and dedicated support at every step. More value, more choice, and more freedom because home care should be about you.
How It Works Benefits
More value
Low fees mean more care hours for you
Total choice
Select the services and carers that work for you
No hidden costs
Transparent pricing with no surprises
Fast approvals
Get started quickly with less hassle
Personalised support
That's tailored to your needs
Your support, your way
Choose support workers that match your needs
Trilogy Care Portal
Manage your care anytime, anywhere online
Changing lives one story at a time -
See what our clients have to say
The shift to Trilogy Care for my mother has been made so simple. I have absolutely no hesitation in recommending them. I will be forever grateful.
- Kate
I have had a very good experience with Trilogy Care. The staff provide exceptional customer service. Refreshing to see the quality of care.
- Andrew
Switched to self-managing through Trilogy Care. Highly recommend the team. Gives us more of our package to use on essential items.
- Jenny
So pleased I changed to Trilogy Care. The extra funds are great, but the greatest thing is the boost to my self-esteem.
- Janet
Trilogy Care is very helpful and attentive. For anyone looking to self-manage, I can thoroughly recommend Trilogy Care.
- Moira
Trilogy Care has been a great platform for my mum. Great communication, very responsive and proactive. I highly recommend Trilogy Care.
- Tony
Ready to find out if Trilogy Care is right for you?
What is included in my management fee?
Trilogy Care inclusions
SM15% | FC26% | |
|---|---|---|
CARE MANAGEMENT Dedicated care partner Care plan Budget plan Periodic care plan reviews | ||
CLINICAL SUPPORT Access to our in-house team of nursing staff (phone support) Clinical escalation support | ||
FUNDING ADMINISTRATION Paying invoices Reimbursements Monthly statements | ||
WORKFORCE COMPLIANCE SUPPORT Police checks Insurance checks Qualification checks | ||
TRILOGY CARE PORTAL ACCESS Dashboard access to care plan, services, budgets and invoices | ||
DEDICATED CARE COORDINATION Dedicated care coordinator Registration support Assessment and documentation support | ||
WORKER SOURCING AND ENGAGEMENT Source and onboard care workers Screen for skills and values Confirm avaiability and rates Book and manage selected workers | ||
HIGH NEEDS COORDINATION Supports clients with complex, multi-disciplinary needs |
SM = Self Managed
FC = Fully Coordinated
Your Care Circle: Who supports you at home?
Your care circle is made up of the people and professionals who help you live safely and independently at home. When you partner with Trilogy Care, you’re supported by a team who understand your needs, respect your choices, and help you stay in control of your care.
No matter where you are in your aged care journey, your care circle plays a vital role in supporting your wellbeing, independence and quality of life.
The important roles in your care circle
A strong care circle means you’re never navigating care alone. It brings together everyone involved in your support — from family to professionals — so that your care is coordinated, personalised and responsive to your changing needs.
At Trilogy Care, we believe good care starts with good relationships. We take the time to understand who’s in your circle and how we can work with them to deliver support that’s right for you.
Your care circle helps to:- Share information and updates about your needs
- Ensure consistency across medical, personal and daily support
- Advocate for your preferences and independence
- Adjust your services as your situation changes
Who's in your care circle?
Click on the sections for more information
Who's in your care circle?
Click on the sections for more information
Ready to find out if Trilogy Care is right for you?
Why wait any longer?
Join thousands of Australians and choose Trilogy Care! Start today and we'll fast track your care with Same Day Sign On!
Trilogy Care
The information provided on this website is for general informational purposes only and should not be considered professional advice regarding aged care services, Home Care Packages (HCP), or the Support at Home program. While we strive to ensure accuracy, aged care policies, government funding, and eligibility criteria are subject to change. We recommend consulting with a qualified aged care provider or government agency to obtain the most up-to-date information relevant to your situation.
Aged care services, including Home Care Packages and the Support at Home program, are designed to help older Australians maintain their independence while receiving necessary care. However, the availability, funding, and scope of services may vary based on individual assessments and government regulations. Users should verify details related to aged care programs, Home Care Package levels, and Support at Home funding with their provider or My Aged Care before making any decisions.
Eligibility for a Home Care Package or Support at Home funding is determined through an assessment process that considers individual care needs. Approval does not guarantee immediate access to services, as allocations depend on government guidelines and waiting lists. Additional costs, such as provider fees and personal contributions, may apply depending on financial circumstances and the level of aged care support required.
Please remember that all information related to aged care, Home Care Packages (HCP), or the Support at Home program on this website is subject to change outside of Trilogy Care’s control. By using this site, you acknowledge that you should seek professional advice before acting on any information about aged care services. We encourage users to conduct independent research and speak with an accredited aged care provider to ensure they receive accurate guidance tailored to their needs.
Is Trilogy Care Australia's best Self Managed Home Care Package provider?
At Trilogy Care, we always strive to be the best Self Managed Home Care provider for all of our care recipients.
Key Points:
Information on aged care, HCP, and Support at Home is subject to change
Eligibility for a Home Care Package or Support at Home is determined by assessment
Funding availability and service access may vary based on government regulations
Additional costs such as provider fees and personal contributions may apply
Users should verify aged care information with My Aged Care or a qualified provider
While Trilogy Care does its best to maintain current information, it is not responsible for any outdated or inaccurate details on this website