Contact Trilogy Care
Give our team a call on 1300 459 190 or contact us via the form on our website. Our friendly team is available to discuss your options, what package would suit your care needs and lifestyle, and how to start the process.
Submit expense reimbursement requests
Submit and manage billing information
Provider registration and workforce details
Share your experience and suggestions
Report incidents and safety concerns
Request time off and leave applications
Submit privacy-related complaints
Understanding Care Options by Trilogy Care is a comprehensive guide designed for those looking for information on aged care options.
Whether you're researching for your immediate needs or looking to plan for the future, this invaluable guide can help you understand the aged care process and available options so you to get the support you need to live life on your terms.
Discover the several government funded age care services that are available to you in 2024, including in-home care and residential care options.
Understand available in-home care alternatives, including the Commonwealth Home Support Program (CHSP) and the Home Care Package (HCP) program available and gain clarity on eligibility criteria.
Get a clear understanding of how Home Care Package funding works and how it can benefit you.
Learn about your aged care rights and the Aged Care Safety Standards.
Explore our comprehensive guidebook to understand who we are and how we can support your journey.
SM15% | FC26% | |
---|---|---|
CARE MANAGEMENT Dedicated care partner Care plan Budget plan Periodic care plan reviews | ||
CLINICAL SUPPORT Access to our in-house team of nursing staff (phone support) | ||
PACKAGE MANAGEMENT Payment of invoices Reimbursements Monthly statements | ||
WORKFORCE COMPLIANCE SUPPORT Police checks Insurance checks Qualification checks | ||
CARE COORDINATION Registration support Assessment and documentation support Source and book care workers Invoice management |
SM = Self Managed
FC = Fully Coordinated
See what our clients have to say
My Aged Care can be a difficult process to navigate on your own. At Trilogy Care, we help guide you through each step of the journey. Follow the steps below to start self-managing your Home Care Package as soon as possible.
Give our team a call on 1300 459 190 or contact us via the form on our website. Our friendly team is available to discuss your options, what package would suit your care needs and lifestyle, and how to start the process.
The Trilogy Care team will work with you and your care circle to design a care plan and budget that suits your lifestyle, preferences, and support needs.
Before your package begins, you should find care workers or support organisations that can provide the services you need to stay independent and empowered at home.
We’ll continue to partner with you to manage your budget and administer your Home Care Package. We will provide updates about changes to your package or situation, as well as providing regular check-ins.
Enjoy more value, choice and freedom to live life on your terms. With some of the lowest fees in the industry, more of your funding goes directly to the care and support you need. There are no hidden costs and no surprises. You receive transparent pricing and personalised service tailored to you.
At Trilogy Care, you remain in control, choosing the services and providers that best fit your lifestyle without being locked into restrictive agreements. Our team ensures a simple and stress-free experience, with fast approvals, easy onboarding, and dedicated support at every step. More value, more choice, and more freedom because home care should be about you.