Fully Coordinated is one of Trilogy Care's two service options, alongside Self Managed. It is designed for people who want to stay in control of their choices, without having to manage every booking, follow-up and admin task alone. You choose your services and the people who support you, including when they come and how they help.

Trilogy Care then coordinates the moving parts around you so your Support at Home budget turns into real, reliable support at home. That includes keeping services organised, helping you stay on track with your service list and support plan, and making it easier to keep everything consistent over time.

Fully Coordinated suits people who value the choice and flexibility of Self Managed, but want extra support to keep everything running smoothly. It can be especially helpful if you have multiple services, a changing routine, or more complex needs. It can also help if managing calls, cancellations, invoices and schedule changes is starting to feel like too much.

With Self Managed, you carry more of the organising yourself. With Fully Coordinated, you still make the key decisions, but you have an experienced team helping coordinate and keep your plan aligned without it becoming too much.

Yes. Fully Coordinated is built around your direction and preferences. You stay in control of who comes into your home, when they arrive, and how they help. You can set boundaries, request consistency, change providers, or adjust timing as your needs shift.

Trilogy Care’s role is to coordinate and guide, not take over. We help make your choices easier to action, and keep everything organised behind the scenes so your support remains steady and manageable. 

Fully Coordinated focuses on turning your quarterly budget into the best possible mix of hours and services, based on what matters most to you. We help you understand how your funding translates into support, then coordinate delivery in a way that stays aligned to your goals. You receive clear visibility of what has been used and what remains, so you can decide what to do next with confidence.

If your needs change during the quarter, we help you review what is in place, adjust services, and coordinate updates so your plan stays on track. You remain the decision-maker throughout, with support to make changes quickly and cleanly rather than letting issues build up. 

It starts with a conversation about your goals, your routine, and the kind of support you want. Share your preferences like suitable visit times, what matters most day to day, and whether you want familiar helpers or specific types of support.

If you are already approved for Support at Home, or you are close to being approved, we can help map your next steps and coordinate services so support can begin as soon as possible.